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Customer Account Manager

Alpine Solutions Group
Burbank, CA Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/20/2025

Title : Customer Account Manager

Type : Full-time (PERM)

Location : Burbank, CA (hybrid, preferably onsite 2-3 days / week)

Salary : Up to 170,000 bonus

Industry : Aerospace and Defense

Must :

  • Minimum of five years of experience managing customers for Aerospace / Defense
  • Strong problem-solving skills with a senior-level business acumen
  • Experience supporting defense OEMs and / or aftermarket programs
  • Customer-oriented and operates with a sense of urgency
  • Bachelors Degree in relevant field of study

Responsibilities :

  • Maintain communication with internal teams and external stakeholders
  • Negotiate and establish long-term business with key customers
  • Partner with operations and demand team for optimal forecast accuracy
  • Manage customer claims and mediate accordingly with a sense of urgency
  • Foster relationships with engineering, program management, pricing, demand management, business development, and other internal teams that are crucial to optimal customer satisfaction

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