What are the responsibilities and job description for the Inside Sales Representative position at Alta Equipment Group?
Alta Equipment Company is seeking a Inside Sales Representative for our Concord, NH location. The responsibilities and qualifications for the position consist of, but are not limited to:
Responsibilities
Engage with customers through effective communication, making outbound calls to potential clients and following up on leads.
Understand customer needs to identify sales opportunities and address inquiries by providing additional information via phone, text, and email.
Develop a social media presence for both the branch and territory sales representatives.
Stay updated on product and service offerings to ensure accurate information delivery.
Develop and maintain a comprehensive database of current and prospective customers.
Explaining and demonstrating the features and benefits of our products and services.
Understanding other products and services to remain competitive in the market.
Research and qualify new leads to enhance your sales pipeline, aiming to close sales and meet or exceed sales targets.
Participate in ongoing training and development programs to sharpen your skills.
Build strong relationships with new customers, facilitating their connection with Alta Equipment Company and its brands.
Efficiently processing sales leads.
Act as a liaison between departments to ensure seamless communication and collaboration.
Qualifications
Strong customer orientation – able to work with customers to understand their needs and solve challenges.
Self-motivated – take ownership for your territory and pride in it.
Proficiency in Microsoft Office, specifically Excel and CRM software.
Excellent communication skills, both verbal and written.
Ability to make 50 outbound cold calls a day.
Excellent organizational skills and the ability to multitask.
Excellent phone and cold calling skills
Exceptional customer service skills.
Excellent time management skills and organizational skills.
Strong listening and sales skills.
Ability to achieve targets and goals.
Must have a valid driver’s license and maintain a clean driving record.
Mechanical knowledge and experience within the industry are a plus but not required. The right candidate must have interest and enthusiasm to learn about equipment so they can connect our customers to the appropriate area within Alta Equipment and provide an exceptional customer experience from start to finish.
