What are the responsibilities and job description for the Operations Manager position at Alta Equipment Group?
Alta Equipment Company is seeking an Operations Manager to run our Berlin, CT branch. The Operations Manager will oversee all aspects of the parts and service departments along with daily branch operations. The primary responsibilities of the position consist of, but are not limited to:
Oversee all aspects of operations
Drive business to meet forecasted goals while adding growth
P&L for Parts and Service
Employee and customer relations
Monitor building condition
Inventory control
Fluent in the operations of the Parts and Service department
Supervise the operation of the service department
Foster a positive customer and employee relations atmosphere
Review & analyze department data meet sales and profit goals
Process and review work orders, invoicing and customer quotes
Monitor employee training progress
Oversee payroll entry and audit for accuracy
Purchase order acquisition and coordination
Monitor work in progress
Incorporate Alta's Guiding Principles into daily activities
Incorporating Safety into daily activities
Performs other duties as assigned
Branch Budget development
CapEx building upgrade budgets
Consistent, regular, and reliable attendance including being ready for work at the designated start time
Qualifications
A minimum of 4-6 years of management experience
Bachelor's degree is preferred.
Dealership experience is highly preferred.
Good mechanical aptitude
Excellent written and verbal communication skills
Good customer relations and people skills
Ability to effectively lead others.
Time management skills.
Computer Skills - Microsoft Word, Excel, Outlook and Business Intelligence (BI); Crystal Reports, Fleetmatics, PayTrace, Concur, Extend
Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands/Work Environment:
Physical/Sensory Functions: Regularly will talk/hear; Frequently will stand, sit, use hands, reach with hands and arms; Occasionally will walk, climb or balance, stoop, kneel, crouch or crawl. taste/smell
Vision: No special vision requirements