What are the responsibilities and job description for the IT ASSET MANAGEMENT ANALYST position at ALTA IT Services, LLC?
IT Asset Management Analyst
Location: Golden, CO - Hybrid, able to travel onsite as needed
Duration: 6 months, contract, may renew
Rate is Negotiable
FED GOV CLIENT WHO REQUIRES US CITIZENSHIP
Support projects and the daily operations of the IT Asset Management
· Software Asset Management
o Obtain and conduct initial review of End User License Agreements (EULAs)
o Creation and maintenance of software product, model and entitlement records
o Assistance with internal compliance audits and mitigation
· Vendor Management
o Determine the appropriate vendors for acquiring a particular product or service
o Request quotes
o Obtain W-8BEN from foreign vendors as required by laboratory policy
· Queue Management
o Monitor IT Asset Management queue and provide updates to requesters, as appropriate
o Identify and fulfill “Tier 1” requests/tasks
Required Knowledge/Skills/Attributes:
· 2 years Software Asset Management experience
· Knowledge of and familiarity with software licensing models for major software publishers: Microsoft, Adobe, etc.
· General knowledge of Hardware Asset Management, computer OEMs, specs and operating systems
· Ability to effectively work in a hybrid collaborative team environment
· Strong communication skills, written and verbal
· Customer service experience and commitment to customer service and support
· Analytical and problem-solving skills
· Initiative to anticipate issues and provide insight into solution
· Strong attention to detail and organizational skills
· Ability to manage projects in parallel with daily tasks
· Ability to work independently and with a sense of urgency and accuracy, in a fast-paced team environment
· Intermediate experience with Microsoft Office suite of applications
Preferred Qualifications:
· Experience with ServiceNow ITSM and SAM/ITAM functionality
