Program Manager - Healthcare

Job Title: Program Manager - Healthcare

Location: 100% Remote - must be located in CST or EST time zone for consideration

Role Type: 6 months contract – good chance of extensions

PURPOSE

Manages end-to-end delivery of team and internal projects from the initial kickoff to coordinating major launch milestones to maintaining and enhancing program performance over time. Guides clients through key decisions, communicates and coordinates activities internally and across departments. Works on new needs for process and improvements and identifies and articulates internal client needs to the technology team

Qualifications

Experience:

7-12 years’ of overall experience

Previous experience working with an implementation partner

Previous experience in risk management, issue resolution and escalation

Previous experience with large-scale multi-million dollar projects/programs

Accustomed to working in a fast-paced environment with tight deadlines

MUST HAVE HEALTHCARE EXPERIENCE

Medicare/Medicaid experience preferred

Education Level: Bachelor's Degree

Education Details: Business Management or related field

In Lieu of Education

In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Preferred Qualifications

Master's degree

Licenses/Certifications

Certified Project Management Professional (PMP)-PMI Upon Hire Req

PgMP - Program Management Professional Upon Hire Pref

Knowledge, Skills and Abilities (KSAs)

Ability to recognize, analyze, and solve a variety of problems.

Proficient in Microsoft Office applications.

Proficient in project planning and life cycle development.

Excellent communication skills both written and verbal.

Ability to train and mentor others.

ESSENTIAL FUNCTIONS:

35% Coordinates with internal client and internal teams to launch, maintain, and enhance complex programs. Guides internal clients through key decisions and communicates and coordinates activities internally and across network of partners.

20% Manages and updates Project Schedule, Issues/Action Items/Risks, Installation Checklist, and Shipping Register.

20% Identifies and articulates new customer needs to the technology team.

10% Manages all aspects of implementation including ordering applicable equipment, overseeing installation, assisting with and supporting of account creation, managing communications, and reconciling inventory upon completion.

10% Ensures and drives deliverables to completion per the implementation schedule.

5% Conducts training for customers.