What are the responsibilities and job description for the Data Center Tech position at ALTA IT Services?
Job Details
Candidates will provide onsite technical support for client’s data center and equipment to ensure continuous availability. Perform troubleshooting, escalations, and resolve incidents and problems when detected. Interface with various support teams and vendors to ensure appropriate resolution during system outages or periods of reduced performance. Able to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.
Required skills:
- Intermediate Data Center/IT Operations experience
- Software & Hardware tools utilized to perform day to day Data Center functions
- Knowledge of LAN/WAN topologies, protocols, and standards
- Must exhibit excellent communication and grammatical skills
- Demonstrated analytical and problem solving skills
- Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
- Ability to work independently and as part of a team
- Ability to work under pressure (urgent problems, deadlines, changing priorities)
- Familiar with network cabling (types, distance limitations, testing, connectors, handling)
- Familiar with electrical & optical transceivers (SFP , QSFP , GLCT, DAC, CFP2, DWDM)
- Familiar with server hardware and components
- Familiar with electrical standards, connector types, power budget calculations, AC DC, single phase vs. three phase, etc.
- Familiar with datacenter design in relation to heat dissipation and air flow
- Meticulous and obsessive about organized cabling
- Detail oriented and organized