Program Specialist, PM

Responsibilities

Clinical Responsibilities

• Provides ongoing monitoring of consumers and completes documentation related to monitoring/observations appropriately and in a timely manner in accordance with MD orders
• Engages consumers to ensure their safety, needs are met, and participation in planned activities is occurring (list is not all inclusive)
• Assists consumer with personal hygiene issues (bathing, toileting, and other personal care), medical appointments, chores, recreational activities and safety issues
• Provides support to teachers during class time which may include assisting consumers with class assignments, keeping consumers on task, and intervening when necessary.
• Ensures unit schedules are followed and encourages consumers to actively participate in planned activities
• Performs hand-off communication at shift change
• Provides training on Basic Living Skills (BLS) according to the consumer’s’ treatment goals as identified by the treatment team and completes the related documentation.
• Leads the program groups and activities to actively engage consumers in treatment.
• Completes Environment of Care (EOC) unit checklists and reports findings to supervisor
• Ensures consumers receive meals and confirms information on the meal count sheet
• Works collaboratively with the nursing staff, therapy staff, recreation therapy staff to ensure effective milieu management.
• Responds to crisis situations throughout facility using proper interventions
• Ensures units, rooms, and common areas remain neat, tidy and in good operation condition. Encourages consumer to support the effort
• Effectively collaborates and accurately communicates with treatment team members regarding consumers’ progress, regression interactions, moods, attitudes, issues, crisis, etc
• Shows discretion when discussing consumers’ information with others
• Responsible for reporting consumer/staff problems to supervisor in a timely manner
• Demonstrates willingness to work on any unit at BayPointe based on facility needs as directed
• Effectively models appropriate behavior including, but not limited to, good communication skills, grooming habits, manners, emotional maturity, etc.
• If a driving position, transports consumer to prescribed locations or goes on unit errands as directed.
• Follows curriculum as outlined by supervisor.
• Conducts groups and all consumer engagement in a timely manner and consistently follows outlined schedule.
• Manage assigned unit to ensure that consumers are in groups, meals and completing hygiene as scheduled
• Follows the program schedule to maximize consumer engagement and quality of care.
• Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation.
• Applies seclusion and restraint according to Policy and Procedures.
• Effectively collaborates with the treatment team members and outside sources in the delivery of clinical services
• Effectively demonstrates the application of child/adolescent specific competencies
• Meets Altapointe productivity standards

Clinical Record Keeping

• Documents in a timely fashion per AltaPointe Policy
• Documents appropriate, complete and comprehensive notes.
• Documents legibly with attention to spelling, grammar and content.  

Supervision and consultation

• Seeks clinical supervision and consultation as needed
• Accepts and employs suggestions for improvement
• Actively works to enhance clinical and leadership skills

Courteous and respectful attitudes towards consumers, visitors and co-workers

• Treats consumers with care, dignity and compassion
• Respects consumer’s privacy and confidentiality
• Is pleasant and cooperative with others
• Assists consumers and visitors as needed
• Personal values don’t inhibit ability to relate and care for others
• Is sensitive to the consumer’s needs, expectations and individual differences
• Is gentle and calm to consumers and families

Administrative and Other Related Duties as assigned:

• Actively participates in Performance Improvement activities
• Completes all task in a timely manner
• Follows policies and procedures

Qualifications

High School Diploma or GED required. Bachelor’s degree in a mental health discipline or Social Work preferred.  Training will be provided in lieu of a degree.  Knowledge in child and adolescent specialty, outlined below, to be attained within six (6) months of employment:

• Knowledge of psychiatric disorders in child and adolescent populations
• Knowledge of growth and development of child/adolescent consumers as related to all intellectual, emotional, spiritual, and physical aspects of their development
• Knowledge of principles of play therapy
• Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practices
• Knowledge of family dynamics and parenting issues
• Knowledge of effects and treatment of physical/sexual/emotional abuse and neglect issues
• Knowledge of community resources as applied to the child/adolescent
• Knowledge of cultural diversity      
• Knowledge of educational methods appropriate to child/adolescent population
• Knowledge of basic interventions for child and adolescent mental and behavioral health disorders.