ServiceNow Architect

We’re ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we’ve been helping our clients develop products that are changing the world, whether that’s by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.

ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.

When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world’s most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don’t have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.

THIS ROLE IS 100% REMOTE- (BUT MUST WORK PACIFIC HOURS)

Implement ServiceNow platform and cross-platform integration solutions based on ServiceNow

best practices while maintaining out of the box (OOTB) upgradeability.

Partner cross functionally with other business application owners to ensure our business

automation and data management processes are smooth and well connected.

Serve as a lead subject matter expert and champion in driving the industry best practices for

evolution of the company’s ServiceNow instance and integrated tools.

Provide input into the IT Roadmap, including the ServiceNow rollout, implementation of new

modules, and major upgrades.

Lead discussions and investigations regarding new ServiceNow features and functionality,

contribute to recommendations for process improvements and keep application users informed

About System Functionality And Enhancements

• Lead ServiceNow platform upgrade, clone, and maintenance processes
• Responsible for designing and implementing enterprise IT projects in ServiceNow. Duties include:
• gathering requirements from business users
• working with technical leads to transform and develop ServiceNow solutions.
• serve as a primary liaison between the business stakeholders and IT.
• Manage change process for all new changes on the platform.
• define and document user interfaces, support systems and data requirements.
• develop functional specifications and system design specifications.
  
  

Requirements

• 4-6 years of experience developing ServiceNow applications as a Technical solutions Architect.
• Strong hands-on coding skills.
• Document Architecture and design for new solutions and provide recommendations for Architecture best practices
• Familiar with newer product features in ServiceNow including App Engine Studio, Git, App Engine
• Management Center, Integration Hub, and Flow Designer.
• Strong ServiceNow technical breadth and depth spanning various modules including Employee
• Center, Service Portal, Virtual Agent and Now Mobile.
• Expert level skills in JavaScript, Angular, XML, JSON & CSS Expertise building custom spokes, data streams, business Rules, Client Scripts, Script Includes,
• UI Scripts, UI Pages, UI Macros, UI Policies, etc.
• Service Portal & API development including REST & MID Server integrations.
• Ability to develop and re-engineer existing processes and build appropriate ServiceNow
• workflows.
  
  

Qualifications

• Bachelors degree or higher required; Advance degree in IT related field or extensive experience
• in ServiceNow development and Implementation
• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer
• ServiceNow Certified Technical Architect
  
  

Salary Range: $100,000-120,000

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience

MANDATORY FOR ALL REMOTE/HYBRID AND/OR CALIFORNIA, COLORADO, MARYLAND, CONNECTICUT, ILLINOIS, MINNESOTA, VERMONT, MASSACHUSETTS, NEVADA, NEW YORK, RHODE ISLAND, WASHINGTON STATE & CINCINNATI, OHIO, JERSEY CITY, NEW JERSEY, TOLEDO, OHIO BASED ROLES.

ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.