Operations Transformation & Metrics Business Consultant

About Us

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

JOB DESCRIPTION:

Reporting to the Head of Business Management & Transformation, the Business Consultant Manager will be a critical leader to drive the advancements in our ability to measure and monitor the operational effectiveness of our organization (within the COO organization and potentially beyond). The Manager will be responsible for helping operational leaders transform raw data into insights that shape business decisions.

This role is key in driving superior and measurable improvements in business outcomes for AD and clients to support the ambitious growth objectives of the firm. Specifically, you will:

• Develop a small team of global professional to support the mission of the COO organization
• Design and develop interactive dashboards and reports (leveraging PowerBI in the first instance) through a balanced scorecard approach as to understand the complete makeup of organizational and operational efficiency – financial, human capital, risk, operational KPIs (e.g., onboarding efficiency, functional operations efficiency, etc.)
• Collaborate with senior stakeholders to understand data needs
• Support the development and definition of key performance indicators (KPIs) that support the business
• Translate business requirements into technical specifications
• Develop and lead a framework and approach to identifying, prioritizing and delivery of continuous improvement, led by data driven insights and system to system integration, thus minimizing the nature of manual work and data capture
• Analyze datasets to uncover trends and insights
• Design, develop, and maintain extensible data models with a focus on automation and integration
• Maintain data accuracy and integrity within BI systems
  
  
  

Profile

• At least 8 years of proven experience in a consulting or services business with a track record of metrics development and transformation
• A hands-on individual that can not only support and mentor but also execute and lead from the front
• A demonstrated track record of implementing and managing KPI-driven initiatives with extensive experience in servicing operating models and the use of global service delivery centers
• A deep understanding of the creation of robust service level agreements
• Excellent analytical and problem-solving skills with the ability to translate data into actionable insights for business improvement.
• Exceptional communication and stakeholder managements skills to effectively collaborate across departments and levels of the organisation.
• Experience with BI technologies such as MS Power BI, Tableau, and other BI applications to create advanced data visualizations
• Strong experience gathering requirements and designing and building solutions to meet those requirements
• Strong experience sourcing, integrating, and warehousing data from disparate data sources (Cloud and on-premise relational databases, APIs, files of varying formats)
• Experience in designing, building, and deploying ETL/Data Integration solutions
• Ability to evaluate and improve existing solutions, including:
• ETL processes
• Databases
• Reporting platforms
• Ability to monitor data quality and accuracy
• Strong experience modelling data for both transactional and reporting systems
• Experience with troubleshooting Bl systems and processes
• Experience working in a team-oriented, collaborative environment
• Experience training technical and non-technical users on BI tools

Personal Attributes

• You will possess excellent communication skills and the ability to articulate complex technical concepts to non-technical stakeholders.
• You will have a proven track-record of working autonomously in a matrixed organisation and demonstrate strong partnering skills, using them to build internal networks to achieve your objectives.
• You will possess intellectual curiosity and a global mind-set, flexing your style accordingly and operating with agility and tenacity.
• You will possess personal learning agility and an ability to adopt and champion new skills and ways of working to role model and inspire others.
• You will demonstrate a strong commitment to high integrity and ethics.
• You will be adept at managing competing demands on your time, actively prioritising and remaining calm under pressure while navigating complexity and challenges with confidence and resilience.
• You will drive, monitor and maintain a culture of compliance and risk control.
• You will be a hands-on leader capable of taking on a wide range of tasks with humility and flexibility.
  
  
  

WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Salary Range

Salary for this role ranges from $87,500 to $145,000 depending on skills and experience.

Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, birthday leave
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location
  
  
  

Equity in every sense of the word

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/ )