What are the responsibilities and job description for the Network Engineer position at Altera Digital Health Inc. United States?
Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
Overview
Provides support, maintenance, and monitoring of the corporate network infrastructure including hardware and related protocols. Processes network infrastructure requests and serves as an initial point for networking issues and escalates complex and major incidents to senior engineers. Participates in network projects from concept to completion.
The position is mostly remote but the individual needs to be within an hour commute from the Raleigh / Durham metro area.
Responsibilities
- Responds to and works to resolve network incident / request tickets in a timely manner and in accordance with SLAs
- Configures, maintains, and operates routers, switches, firewalls, wireless access points, load balancers, VOIP equipment, and monitoring tools
- Installs physical equipment, connects cabling, dresses communications racks, powers devices per provided documentation
- Utilizes the proactive monitoring of the network infrastructure via monitoring tools, addresses alerts in a timely manner
- Seeks mentoring, coaching, and knowledge shares with senior engineers and peers
- Will escalate and work with senior engineers to resolve difficult incidents / requests
- Will independently processes routine requests for network services, access, and documentation
- Troubleshoots to their ability to resolve major incidents, and seeks senior engineer assistance for complex network issues
- Participates on network infrastructure projects including requirements gathering, implementation, turn up, testing, and hand off of the technology solution to the business
- Works towards becoming a well versed in one or more network specialty domain such as datacenter, firewall, wireless, load balancing, cloud networking, or VOIP
- Contributes to the implementation of major network infrastructure projects in cooperation with senior engineers and peers
Qualifications
Academic and Professional Qualifications :
Experience :
Travel Requirements :
Working Arrangements :
Our company complies with all local / state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.
Salary Range
74,598-$88,026 USD
Altera is an Equal Opportunity / Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at :
HR.Recruiting@AlteraHealth.com
Salary : $74,598 - $88,026
