What are the responsibilities and job description for the Office Manager/Dispatcher position at Altitude Facility Services?
Position: Dispatcher/Customer Service
Altitude Facility Services is looking for a full-time Customer Service/Dispatcher to work in our Castle Rock office location. Altitude Facility Services is a single source facility maintenance provider of services to restaurant, retail and business industries throughout Colorado. From servicing HVAC, controls systems and repairs to landscaping and snow removal
We are a family-owned company and growing! We are looking for qualified team members to join our family. This position requires a friendly, self-motivated individual that is customer focused and detail-oriented.
Job Description
- Receive client phone requests/ service calls, set up service calls on computer system, transfer calls to appropriate technicians.
- Maintain the Service Technicians' daily schedules
- Clear and concise communication with technicians and clients
- Client/customer relations (Communicating with customers; update with any schedule changes.)
- Issue Invoices (computer/App assisted invoicing)
- Coordinate warehouse inventory
- Report daily to the management team
Job Requirements
- Customer service skills
- Ability to multi-task
- Organized
- Knowledge of industry is preferred but not required
- Computer skills
- Bi-Lingual (English/Spanish) Required
- High School/GED or equivalent work experience
- 6 months related experience in customer service, dispatching or equivalent combination
Highlights of benefits:
- Career advancement opportunities promotes from within!
- Competitive salary
- Medical Insurance Package
- Short term & long-term disability benefits
- Paid vacation
- College Scholarships for eligible employees
- Employee Assistance Program
Salary : $40