What are the responsibilities and job description for the Receptionist position at Altium Limited?
Overview :
The Receptionist provides general office support and oversees front desk operations. Responsibilities include answering and directing calls, distributing mail, managing correspondence, requisitioning supplies, and supporting administrative functions. As the first point of contact for visitors, clients, and employees, the Receptionist ensures a welcoming and professional environment while assisting multiple departments as needed.
Essential Functions :
1. 90%
- Greets and welcomes visitors, including vendors, clients, job candidates and customers in a courteous and professional manner.
- Maintains security by following procedures, monitoring the visitor log, and issuing visitor badges as needed.
- Answers, screens, and directs incoming calls to the appropriate personnel or department, transferring a caller to a voice mailbox when the associate is unavailable.
- Provides callers with information such as company address, jobsite address, directions to the company location, company fax numbers, company website and other related information.
- Receives and distributes mail, packages, and deliveries promptly.
- Handles incoming mail by receiving, sorting, and forwarding it appropriately, while maintaining and distributing publications.
- Coordinates the pick-up and delivery of express mail services (FedEx,UPS, etc.)
- Oversees and maintain the reception area, breakrooms, and mailroom to ensure they remain clean, organized and professional in appearance.
- Assists in ordering, receiving, stocking and distribution of office supplies and breakroom supplies.
2. Performs other duties as assigned. 10%
Education and Experience :
Skills / Abilities :
Work Environment :
Physical Demands :