What are the responsibilities and job description for the Community Manager -- Multi-family property -- Wheatland Hills position at Altman Management Company, Inc.?
Altman Management Company is seeking an experienced, proactive Community Manager to manage at our Lancaster, PA location. The Community Manager is responsible for marketing, administering, and maintaining leases, and/or sales of apartment units. The Community Manager reports directly to the Regional Manager, and has a Leasing Consultant and Maintenance Supervisor reporting directly to them, with a team of five Maintenance Technicians.
I. Essential Functions:
¨ Review delinquencies, send late notices to residents and, if warranted, file delinquent accounts with the local Magistrate timely; send collection accounts to FCO and write off balances as needed
¨ Report any work injuries immediately to the Workers’ Compensation insurance company and Human Resources immediately; report any near misses to Human Resources immediately; conduct and submit investigation reports into accidents and injuries immediately after an incident
¨ Manage and resolve resident complaints and concerns timely
¨ Shop competition regularly, and be familiar with the local rental market
¨ Manage service orders and assign them to the Maintenance staff timely; ensure that all service orders are completed promptly and efficiently
¨ Review and approve employee timecards per the payroll schedule
¨ Communicate promptly with the Regional Manager and Human Resources regarding any staff issues, including excessive absenteeism, performance issues, terminations, etc., and collaborate with HR on resolution
¨ Manage the onboarding of all new employees at the site
¨ Prepare work schedules; conduct performance evaluations
¨ Prepare for, track, and manage all Life Safety Inspections and all City or Township inspections
¨ Create Resident Newsletters to regularly provide information as well as build a community atmosphere
- Assist residents in transitioning to electronic rent payments
¨ Maintain a clean, efficient, inviting environment throughout the property
¨ Maintain all financial records for the property, working with the accounting and Accounts Payable teams
II. Qualifications:
¨ Proficiency in English
¨ At least two years’ experience as a property manager or leasing agent
¨ Knowledge and proficiency with Yardi
¨ Proficiency with Microsoft Office applications, especially Excel
¨ Excellent communication and customer service skills
Job Type: Full-time
Pay: $29.00- $31.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Job Type: Full-time
Pay: $65,000.00 - $72,800.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Lancaster, PA 17601 (Required)
Ability to Relocate:
- Lancaster, PA 17601: Relocate before starting work (Required)
Work Location: In person
Salary : $65,000 - $72,800
