What are the responsibilities and job description for the Operations Manager position at Alto?
Alto is on a mission to redefine the rideshare experience for passengers, drivers and employees alike. Through our business model of professional employee drivers and a dedicated fleet of luxury vehicles, we are turning rides into exceptional experiences by delivering industry-leading safety, consistency and. personalization. As the first vertically-integrated fleet manager and ridesharing service, we are also committed to leading the industry by transitioning our entire fleet to electric vehicles.
Today we operate in Los Angeles, Dallas, Miami and Houston with our goal being to continue growing and accelerating towards a nationwide expansion.
About the role: The Operations Manager will play a key role in forming Alto’s strategy and helping solve some of Alto’s most pressing challenges. They will be an early member of a high-energy, tight-knit team with outsized impact on the organization. They will work cross-functionally with senior leaders across Field Operations, Product & Engineering, and the Commercial Organizations.
What you'll do:
- Run the Day-to-Day operations including but not limited to, people management, data management, and utilize fleet management tools.
- Develop people into future leaders.
- Lead projects and analysis to solve Alto’s most pertinent strategic challenges.
- Collaborate with functional leads in the organization on the design and implementation of strategic initiatives.
- Take risks - bring game changing ideas to the table and build things that haven't been done before; you will be one of the primary change agents at Alto.
- Facilitate a data-driven culture in Alto's operation and work closely with Strategy & Operations analysts for additional horsepower.
- Build functional expertise across the organization and experience high variation in your day-to-day responsibilities, from helping optimize and manage fleet operations to leaning in on driver support.
- Constantly identify opportunities in Alto's operation and help manage the department's roadmap.
- Work closely with all office personnel ensuring teams are well equipped and staffed properly. .
What you'll bring to the table
- 5 years of experience in operations / strategy, transportation & logistics, or related experience preferred
- 3 years of people leadership experience preferred
- Strong analytical skill set and experience working with data
- Excellent communication skills
- Builder mentality / product-oriented mindset
- Ability to work autonomously and intrinsic drive
- Bachelor's Degree Required
Highlights
- Opportunity for growth and career advancement within the organization
- Competitive salary and equity in a fast-growing startup!
- Health, dental, vision insurance and 401k with company match, 100% up to 4%
- Leadership development and coaching from market leaders
- Company swag
