Shipping and Receiving Supervisor

Job Summary

This role will manage the warehouse for efficient, safe & effective receipt, storage, inventory, and transport of our components and finished goods. Responsible for overseeing a wide variety of warehouse activities including shipping and receiving raw materials and/or finished goods and maintaining inventory and associated records. In addition to supervising and coordinating activities of workers engaged in receiving, transporting, stacking, order filling, shipping and maintaining stock records in warehouse. The incumbent is expected to be a self-starter, a good manager of time, work independently and follow Alpha’s standards for safety and conduct.

Essential Duties and Responsibilities

• Lead warehouse operations including, but not limited to uninterrupted delivery of goods to/from production lines and manufacturing areas, the receipt of inbound materials from vendors

• Supervise and assist in daily warehouse and shipping areas including – filling and shipping customer orders; satisfying internal shipping requirements (technical service, vendors, etc.); ensuring accuracy of shipments and supporting documentation; receiving incoming material and routing to appropriate area(s) or personnel; filling work orders from production; packaging assemblies and receiving into finished goods; ensuring inventory transactions are accurately logged and overseeing cycle counts and reconciliation activities.

• Ensure efficient inbound and outbound transportation scheduling, unloading/loading and document execution

• Schedule shipments through customer website/portals

• Create and manage all domestic and foreign shipping documentation and accurate recordkeeping in ERP system

• Ensure all products, items and materials are sorted, labeled, and stored according to established accounting policies and standards – including leading and conducting physical inventories and cycle counts.

• Create and manage receiving, warehousing, and distribution processes & procedures and confirm staff compliance with standard procedures

• Liaise with drivers, customers, and warehouse personnel.

• Establish and/or adjust work procedures to meet warehouse demands as dictated by production schedules and workflow.

• Develop and monitor procedures for safety and security of associates, facilities, environment, and products

• Support production line component requirements

• Ensure timely withdrawal of finished goods from production lines

• Assist with physical inventory plans of products and reconcile with data to maintain adequate inventory levels

• Inspect all warehouse equipment and order repairs & replacements when required

• Provide leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behavior. Recruit, hire and train warehouse associates.

• Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong analytical skills with the ability to work through processes, identify and implement process improvements and resolve complex matters.

• Excellent written, verbal, and interpersonal communication skills.

• Strong organizational/prioritization skills with an ability to multi-task and manage multiple projects while maintaining close attention to detail.

• Proficient in Microsoft Office; advanced knowledge of MS Excel. 

• Self-starter with the ability to thrive in a fast-paced environment. 

• Possess proven operational, interpersonal, project management, vendor management and leadership skills.

• Ability to maintain confidentiality.

• Must be a team player

Education Requirements/Work Experience

• Bachelor’s degree in supply chain, logistics or purchasing preferred but not required, or equivalent experience

• Minimum of 7-10 years’ functional warehouse management and leadership experience

• Excellent written, verbal, and interpersonal communication skills.

• Strong organizational/prioritization skills with an ability to multi-task and manage multiple projects while maintaining close attention to detail.

• Proficient in NetSuite/ERP system, Microsoft Office; advanced knowledge of MS Excel. 

• Self-starter with the ability to thrive in a fast-paced environment. 

• Professionally communicate with customers on shipping requirements

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Integrity: Behaves in an honest, fair, and ethical manner. Speaks openly and truthfully with team members and accepts responsibility for actions. Understands the importance of maintaining confidentiality. Promotes transparent and accountable actions and acts decisively against dishonest conduct. Considerate of others' points of view and treat others with courtesy and professionalism.  

• Teamwork: Capable of being approached and easy to work with. Contributes to the success of the team, communicates clearly individually and in group settings while treating others with respect. Listen to others and works well within diverse groups. Consistently places team needs over individual needs and seeks input from people with different experiences and perspectives and recognizes the differences of opportunities to learn and gain by working together.  

• Accountability: Takes personal responsibility for the quality and timeliness of work and achieves results with little to minimal supervision. Consistently meets all deadlines and follows through on completing tasks while holding self and other accountable for actions and/or appointed responsibilities and manages one's own performance to proactively ensure team accountability.  

• Problem Resolution: Demonstrates the ability to effectively solve problems and set priorities while delivering results in a timely manner and effectively obtains results through planning and delegation. Analyzes problems skillfully and uses data to reach solutions while demonstrating the ability to appropriately take calculated risks or escalate decisions to consult with others when appropriate.

• Communication: Creates an environment of open communication amongst team members while providing regular, consistent, and meaningful information. Actively listens carefully to others and ensures messages are understood. Demonstrates the ability to communicate information clearly, concisely, and thoroughly in a timely manner. Has the ability to tailor communication styles to the subject matter and to the needs of the recipient.  

• Job Knowledge: Demonstrates relevant job knowledge and essential skills, such as work practices, policies, procedures, quality assurance, and technical abilities

• Continuous Improvement: Consistently finds ways to improve methods, processes and/or procedures to improve quality of work and to maximize efficiency. Willing supports new ideas while energizing others within the workforce to embrace changes that enhance efficiency. Understands and apply formal methods to analyze and eliminate non-value-added work and support process environments. Willingly seeks opportunities and shares different approaches to address problems while generating practical ideas and workable solutions to solve problems or address issues. Identifies and accepts failures as learning opportunities.

• Initiative: Ability to assess and initiate things independently with limited supervision required. Has the ability to manage resources to achieve results, while possessing the ability to manage multiple activities to accomplish goals. Actively seeks and does more than required or requested in the job and plans for upcoming problems or opportunities and takes appropriate action when required.  

• Planning & Organizing: Manages resources to ensure work is completed timely and accurately. Proactively anticipates potential problems and develops contingency plans to overcome obstacles. Anticipates deviations and plan and actively reorganizes work as necessary. Demonstrates the ability to manage time expertly to complete work ahead of schedule while utilizing available resources to complete work efficiently.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

The employee must frequently lift and carry up to 35 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk and required to reach with hands and arms and stoop/crouch, bend or twist. The employee is occasionally required to push, pull, and/or move material and work in awkward positions, such as underneath desks in the office, or working around machines in operations area

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper.