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Real Estate Processor II, Operations Center, Onalaska WI

Altra Federal Credit Union
Onalaska, WI Full Time
POSTED ON 3/23/2025 CLOSED ON 4/20/2025

What are the responsibilities and job description for the Real Estate Processor II, Operations Center, Onalaska WI position at Altra Federal Credit Union?

Altra’s Real Estate department is seeking a detail-oriented and proactive Real Estate Processor II to join our team! The ideal candidate will have experience in financial or mortgage lending and will play a crucial role in ensuring timely and accurate loan processing. This position requires excellent communication, organizational skills, and a strong understanding of mortgage regulations and compliance.

Key Responsibilities

  • Issue re-disclosures to members as necessary within the required regulation timeframe.
  • Complete the mortgage processing functions for conventional, secondary market, and portfolio loan programs offered by the Credit Union.
  • Work directly with Loan Originators, Loan Coordinators, Underwriters, and Closers to ensure a timely, accurate, and efficient process.
  • Prepare and maintain follow-up for all required documentation (i.e. credit documents, appraisals, title work) to completely process a mortgage loan.
  • Request required documentation and regularly communicate with members regarding the status of their loan.
  • Manage paperless documentation and review all for completeness and accuracy to meet all requirements for approval.
  • Identify potential impediments to loan approval as early as possible in the processing by running compliance checks and balances with internal loan origination systems and external audit systems.
  • Work with third party vendors and members via written, text, or verbal communication to resolve any outstanding issues prior to final underwriting and closing of the loan.
  • Manage pipeline to ensure timely processing of the loan file throughout the workflow
  • Assist Real Estate Processing Supervisor with any additional duties as assigned.

Qualifications & Skills

  • Experience: Minimum of three years in financial or general lending; three years in mortgage lending preferred.
  • Education: High school diploma, GED, or HSED required.
  • Interpersonal Skills: Strong communication skills with the ability to interact effectively with members, colleagues, and external parties.
  • Technical Skills: Proficiency in Microsoft Office (Word, Excel and Outlook) and mortgage lending software.
  • Organizational Skills: Ability to multitask, maintain accuracy, and pay attention to detail.
  • Problem-Solving: Ability to make sound decisions and resolve issues efficiently.
  • Professionalism: Uphold Altra’s brand principles and provide exceptional member service.

Pay And Benefits

  • Competitive starting wage based on experience!
  • When bilingual in Spanish or Hmong, receive a $1.00 / hour pay premium after completing and passing the language exam.
  • Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options
  • Up to a 6% Employer-matched 401(k) additional 3% employer contribution
  • Paid time off, volunteer time off, paid holidays and your birthday off (paid)!
  • Employee-only perks and discounts

Availability And Work Environment

  • This position is 40-hours a week, Monday through Friday.
  • Typical hours are 8:00 a.m. to 5:00 p.m.
  • Position will be located at Altra’s Operations Center in Onalaska, WI, however, work from home opportunities available after training period is complete.

Why work at Altra?

  • Commitment to community engagement with a focus on youth initiatives; diversity, equity, and inclusion; financial literacy; and Altra Gives Back campaigns, focused on giving back to the communities we serve!
  • Professional growth and advancement opportunities – job shadows, FBLA (Future Business Leaders of Altra) and peer mentorship programs, on-site training, tuition assistance, and our very own Altra University.
  • An Innovative and forward-thinking culture driven by our dedicated Business Innovation team.
  • An award-winning wellness program that promotes a work life balance and healthy living! Monthly challenges, employee assistance, care coaches, membership discounts, and more!

Altra is proud to be a Great Place to Work® certified company six years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best life!

We support diversity in the workplace and are an Equal Opportunity Employer. Come join our team, it’s where YOU belong!

Experience Required

  • Minimum of three years in financial or general lending is required.

Preferred

  • Three years in mortgage lending preferred.

Education Required

  • High School or GED or better

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