Job Description
Job Description
This full-time on-site position located in West Chester, PA.
This is dual role for an Accountant and Customer Care.
Altus Spine, located in West Chester, PA., is a global medical device technology company focused on providing the highest quality design and manufacturing of spinal implants and instrumentation. Altus offers an extensive portfolio of surgical systems to facilitate minimally invasive surgery (MIS), complex spine correction, and degenerative procedures. Continuous development and dedication to delivering inventive solutions and quality by design drives Altus’ commitment to the medical community. We invite you to become a member of an organization that has established an outstanding reputation for quality and excellence. Highly competitive wages, a state-of-the-art-facility, an emphasis on work / life balance, career advancement, a team-centered workplace culture, and the opportunity to be your best is waiting for you at Altus Spine.
Our company promotes an environment that allows for continuous growth and promotion opportunities!
What We Offer
- Overtime
- Additional Benefits for Weekend Hours in the Machining Departments
- 100% Employer Paid Medical Plan
- 100% Employer Paid Employee and Family Assistance Program (EAP)
- 100% Paid Uniforms
- Dental / Vision Benefit Plans
- Personal Time Off (PTO)
- Paid Holidays
- Relocation Assistance
- Participation in Company 401k Plan with an Employer Percentage Match
- Tuition Reimbursement.
What You Will Do
Maintain Event Calendar : coordinate with reps and hospitals on case informationEntry of Sales Orders and POs in a timely manorVendor invoices are entered and paid in a timely manner, within agreed terms and as directed by the President. Most invoices should be received via email.Order ConfirmationsAnswer PhonesWork with the field on RMAsWork with Quality and field representatives on customer complaintsSurgical Rep supportOrder FedEx supplies and other MISC supplies needed for the warehouseManage Altus carsSecondary Support :
Assist accounting with gathering POs from hospitalsAR / AP ResponsibilitiesHospital pricing and approvalsWork with Engineering and Purchasing on creating and maintaining BOMs for setsRuns open order report monthly and advises on back orders and clears old purchase orders.Maintain and develop positive business relationships with a customer's key personnel involved in or directly relevant to a logistics activity.Develop an understanding of customers' needs, and take actions to ensure that such needs are met to avoid back orders and disruption to customersAddress back orders on a daily basisConfirm scrub receipts and close out cases in GSS in real time.Daily and direct communication with customers and sales reps regarding any shortages and options. Communicate same with Purchasing.Correct any discrepancies with sales reps, hospital purchasing, sterile processing department managersLiaise with distributors, and hospital staff on any pertinent issuesWho You Are
Must Haves :
Three (3) years of customer service and order entry work experience.Associate's degree in accounting preferred.Knowledge of MS Office Word, Excel, Outlook, Access, and Project (or similar products) is required.Basic AccountingPreferred :
Advanced knowledge of spine anatomyBackground in medical device industry is a plusSkills and Competencies
Must possess excellent customer service skills, attention to project detail and the development of alternative plans to ensure satisfactory deliver of supplies, material, and equipment in accordance with contract terms.Effective verbal, written, and client management skillsStrong time management and organization skillsAbility to work accurately and effectively under tight deadlinesAbility to Work independently as well as with teamsAbility to demonstrate good common sense and sound judgmentAbility to maintain confidentialityLearn And Grow : Altus Spine is committed to growing the capabilities of our employees. We continue to build a learning community where you can work with team leaders who are highly skilled and work towards expanding your technical capabilities. Our team consists of teachers and learners who collaborate with each other to enhance each other’s growth!
Altus Spine is proud to be an Equal Opportunity Employer . Altus Spine does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.
Principals only. Recruiters please do not apply on behalf of your candidates to Altus Spine job posts. All applications and / or contact information submitted are kept on file and are the property of Altus Spine. Please note recruiting fees will not be honored with candidate applications submitted by recruiters.Join a team committed to improving lives!
