What are the responsibilities and job description for the Patient Front-Office Assistant position at Alura Workforce Solutions?
Position
Patient Front Office Assistant
Radiology Procedures
Duties
- Answers phones, scheduling patients, verifying insurance, and obtaining authorizations from doctor offices and insurance companies for radiology procedurs.
- Ensures and obtains correct current eligibility, benefit coverage and authorizations to secure patient accounts.
- Register, verifies and updates patient information in EPIC in a timely and accurate manner.
- Maintains organized admirative support functions within the Radiology Therapeutic department, including but not limited to file management, report distribution, and EPIC computer system utilization.
- Provides excellent customer service to patients and administrative support as required.
- Interacts with patients to ensure understanding, and overall positive patient care experience.
- Maintains Service Excellence with patients, visitors, and other staff members.
Minimum Requirements
Education / Licensure / Certification :
INDH
