What are the responsibilities and job description for the Home Care Scheduler (In-Office) – Greenville County position at Always Best Care Greenville?
At Always Best Care Greenville, we are more than just a trusted home care provider—we are a growing, dynamic team dedicated to making a real difference in the lives of our clients.
Job Summary
We are seeking a highly organized in-office Home Care Scheduler to coordinate caregiver schedules across multiple clients in Greenville County. This role requires strong communication, problem-solving, attention to detail, and time-management skills in a fast-paced team environment.
Key Responsibilities
- Schedule Management: Assign and adjust caregiver schedules based on experience, skills, personality, and client needs for various shift lengths, 24/7, and replacing caregivers with a suitable substitute when they call-out.
- Caregiver Matching: Strategically pair caregivers with clients to ensure the best fit.
- Communication: Notify caregivers and clients of schedule updates and changes.
- System Management: Maintain accurate records using WellSky (ClearCare) software.
- Collaboration: Work closely with the care team, client and family to address urgent scheduling needs.
- Time & Attendance: Track employee attendance, PTO, and compliance.
- Onboarding Support: Assist with caregiver training and onboarding.
- On-Call Support: Participate in rotating after-hours and weekend scheduling (remote).
- Emergency Coverage: Step in for urgent scheduling gaps when necessary.
Qualifications
- Experience in home care scheduling, healthcare, or a related field.
- Strong organizational, customer service, priority setting, and multitasking skills.
- Excellent written and verbal communication.
- Attention to detail and time management
- Proficiency in scheduling software and Microsoft Office.
- Ability to work under pressure and meet tight deadlines.
- Compassionate and client-focused approach.
Benefits
- Competitive salary and benefits.
- Professional growth opportunities.
- Supportive, inclusive work environment.
- Paid time off and flexible scheduling.
How to Apply
Send your resume to bmeyer@abc-seniors.com.
Join Always Best Care Greenville and help make a meaningful difference!
Equal Employment Opportunity Statement
Always Best Care Greenville is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local laws. We adhere to all applicable federal and South Carolina state laws governing nondiscrimination in employment. This commitment applies to all aspects of employment, including recruitment, hiring, promotion, termination, compensation, benefits, and training.
