What are the responsibilities and job description for the Community Relations Placement Specialist position at Always Best Care Senior Services?
Job Title: Community Relations Placement Specialist
Location: Durham, Orange & surrounding counties
Reports To: Agency Owner
Company: Always Best Care Senior Services
Position Summary:
Always Best Care Senior Services is seeking a dynamic and compassionate Community Relations Placement Specialist to join our team in the Chapel Hill–Durham market. This full-time role focuses on building relationships with referral sources, guiding families through the senior living placement process, and promoting our free placement services across the community.
This role is ideal for a self-starter with a heart for seniors, strong networking skills, and a drive to grow professionally within a purpose-driven organization.
Key Responsibilities:
- Develop and maintain relationships with hospitals, skilled nursing facilities, rehab centers, elder law attorneys, social workers, and other referral sources.
- Educate the community and professionals about Always Best Care’s free senior living placement services.
- Conduct intake assessments with clients and families to understand care needs, preferences, budget, and location.
- Recommend and coordinate tours of independent living, assisted living, and memory care communities.
- Follow up with families and communities to ensure a smooth transition and quality experience.
- Track activity and outcomes in CRM software and report on referral and placement metrics.
- Represent Always Best Care at networking events, community presentations, and health fairs.
Compensation & Benefits:
- Base Salary: Provided until earned placement commissions exceed base.
- Placement Commission Plan: Generous, performance-based.
- Full-Time Benefits Package including:
- BCBS Health Insurance
- 401(k) with match
- Supplemental Insurance Options (Dental, Vision, Life, etc.)
- 12 Days Paid Time Off (PTO)
Qualifications:
- Proven success in community outreach, healthcare marketing, or senior living sales.
- Understanding of the senior care landscape and local market is a plus.
- Strong communication, listening, and interpersonal skills.
- Empathetic, organized, and solutions-oriented.
- Must have a reliable vehicle and valid driver's license.
- Bachelor's degree preferred, but relevant experience will be strongly considered.
Why Join Always Best Care?
We're a growing team with a passion for helping families navigate aging with dignity. Our Placement Specialists make a lasting difference in the lives of seniors and their loved ones every day — and they’re rewarded for it.
#INO
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- Monday to Friday
- On call
Supplemental Pay:
- Commission pay
Work Location: In person
Salary : $60,000 - $65,000
