Business Development & Senior Care Advisor

Business Development & Senior Care Advisor (Outside Sales)

Company Overview

Since 1996, Always Best Care has helped families with non-medical in-home care and assisted living placement services. Always Best Care clients receive extraordinary care in an inspiring environment with caring people. We hire employees who are inherently courteous and polite and treat all clients with the highest level of respect and professionalism.

Summary

The Business Development & Senior Care Advisor is a key position responsible for driving business growth by establishing and maintaining referral relationships within the healthcare and senior services industry. Reporting to the Owner / Director of Operations, this individual will focus on marketing Always Best Care’s in-home care and assisted living placement services to healthcare providers, including case managers, social workers, discharge planners, and senior living facilities. The Business Development & Senior Care Advisor will be a proactive presence in the local community, attending networking events and establishing partnerships with healthcare organizations to generate referrals.

This is a field-based role, with an equal focus on in-home care and assisted living placement referral activities. The ideal candidate will be an articulate, professional, and persuasive communicator who is at ease presenting our services to both professional audiences and families in need of care.

Job Functions & Responsibilities

Outreach, Relationships, and Customer Service :

• Build and nurture long-lasting relationships with healthcare providers such as hospitals, skilled nursing facilities, rehab centers, home health agencies, and senior centers to generate referrals for in-home care and assisted living placement.
• Identify, research, and pre-qualify potential referral sources and accounts.
• Meet with professional referral sources in person, with a target of 50 accounts per week, to promote Always Best Care services and demonstrate value.
• Follow up on leads and prospective client inquiries in a timely manner, conducting initial intake calls and scheduling assessments for prospective clients.
• Create and deliver personalized service proposals and assist clients in exploring options for assisted living placements, including tours of senior communities and adult family homes.
• Connect prospective clients with additional resources and support to help them achieve their goals.

Community-Based Marketing :

Activity Targets and Tracking :

Teamwork :

Skills & Qualifications

This position requires some combination of sales and marketing, senior services, social work and / or other healthcare experience. Required skills and qualifications :

Work Hours

This is a full-time, exempt position. Although regular business hours are Monday through Friday 8 AM – 5PM, given the sales nature of the role, the expectation is that the Business Development & Senior Care Advisor will be available to take initial calls from, and follow up with, leads / prospects outside of normal business hours. Must be able to work occasional weekends and flex weekday hours, no exceptions.