Intake Coordinator

SIGN-ON BONUS $1,500

Overview
We are seeking a dedicated and detail-oriented Intake Coordinator to join our healthcare team. The Intake Coordinator plays a crucial role in ensuring a smooth and efficient patient intake process, serving as the first point of contact for patients and their families. This position requires strong organizational skills, excellent communication abilities, and a thorough understanding of medical terminology and coding systems.

Duties

• Greet patients and visitors, providing a welcoming atmosphere.
• Detailed Oriented.
• Solid communication skills both written and verbal.
• Works well in teams and can work independently with little or no supervision.
• Ability to organize, multitask, prioritize, and work under pressure.
• Always demonstrate professionalism.
• Collect and verify patient information, including medical history and insurance details.
• Schedule appointments and manage the clinic's calendar efficiently.
• Process medical collections and handle front desk operations.
• Maintain accurate patient records in compliance with HIPAA regulations.
• Assist with administrative tasks as needed, including filing and data entry.
• Collaborate with healthcare providers to ensure seamless patient care.

Experience
Ideal candidates will have experience in a medical or dental office setting, with specific skills including:

• Familiarity with Home Care and Health Care operations and patient management systems.
• Schedule assessment appointments and follow-up appointments as needed.
• Meet with families to discuss our mission and values and services we offer.
• Obtain and maintain all necessary application materials from families.
• Maintaining relationships with referral sources and community agencies.
• Coordinate with Executive Director and clinical team regarding services.
• Work with insurance providers regarding authorizations, denials/approvals, NOB’s, etc
• Knowledge of coding practices, particularly ICD-9.
• Previous experience in a clinical environment is preferred.
• Experience with software such as Dentrix or Athenahealth is a plus.

We are looking for someone who is passionate about providing exceptional patient care while maintaining efficient administrative processes. If you possess the required skills and experience, we encourage you to apply for this rewarding opportunity.

Job Type: Full-time

Pay: $18.90 - $21.09 per hour

Benefits:

• Bereavement leave
• Cell phone reimbursement
• Dental insurance
• Flexible schedule
• Life insurance
• On-the-job training
• Paid orientation
• Paid sick time
• Paid time off
• Referral program
• Vision insurance
• Work from home

Medical Specialty:

• Home Health

Schedule:

• Monday to Friday
• Morning shift
• No weekends

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Indianapolis, IN 46268 (Required)

Ability to Relocate:

• Indianapolis, IN 46268: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $21