What are the responsibilities and job description for the Intake Coordinator (Legal) position at Symbtec?
Respond to online inquiries regarding the filing of complaints
- Effectively interview potential Complainants
- Analyze and summarize information received from online inquiries
- Prepare investigative work case files for investigations
- Send Notice of Complaints and interrogatories to relevant parties
- Provides excellent customer service, via telephone and in person
- Responsible for monthly reporting
- Analyze and apply relevant laws to establish jurisdiction over cases for enforcement areas
- Research databases for correct contact information for relevant parties and witnesses
- Other duties as assigned
Preferred Experience
- Practical knowledge of the Indiana Civil Rights Law and Federal Civil Rights Laws
- Ability to interpret, analyze and apply the laws appropriately and relevantly to areas covered by the Civil Rights Law
- Ability to interpret and apply Commission policies and procedures as they relate to the charges of discrimination filed
- Interpersonal skills, especially when dealing with the public
- Detail orientated work ethic
- Strong organizational skills with the ability to manage various projects simultaneously
- Working knowledge of computers and Microsoft Office Suite
- Ability to type with speed and accuracy
- General knowledge of functions of other departments and agencies and their relationships to the intake/case control division
- Ability to communicate effectively and ability to establish cooperative work relationships
Job Type: Contract
Pay: $21.00 - $23.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $21 - $23