What are the responsibilities and job description for the Sales Manager position at AM Ford?
Job Summary:
We are looking for a motivated and experienced Sales Manager to lead our dealership's vehicle sales team. The ideal candidate will have a proven track record in automotive sales, strong leadership skills, and the ability to drive results in a fast-paced environment. As Sales Manager, you'll be responsible for overseeing the daily sales operations, coaching the sales team, meeting dealership goals, and delivering exceptional customer service.
Key Responsibilities:
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Lead and manage the sales team to meet and exceed monthly, quarterly, and annual sales targets
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Train, mentor, and motivate sales staff to maximize their performance and growth
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Monitor and analyze sales performance metrics to identify opportunities for improvement
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Collaborate with the General Manager and Finance team to ensure smooth deal flow and customer satisfaction
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Maintain high standards of customer service and ensure a positive customer experience
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Manage inventory levels and work with manufacturers on vehicle allocation and incentives
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Assist in recruiting, hiring, and onboarding new sales team members
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Develop and implement sales strategies, promotions, and marketing campaigns to drive showroom traffic
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Ensure compliance with all dealership policies, manufacturer guidelines, and legal regulations
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Handle escalated customer concerns or complex deals when necessary
Qualifications:
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Minimum 2-3 years of experience in automotive sales, with at least 1 year in a leadership or supervisory role
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Strong knowledge of the vehicle sales process, F&I procedures, and dealership operations
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Proven ability to lead a team and hit sales targets
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Excellent communication, negotiation, and interpersonal skills
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Strong organizational and time-management abilities
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Familiarity with CRM software, DMS systems, and digital retailing tools
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High school diploma or equivalent required; Bachelor's degree in Business or related field is a plus
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Valid driver’s license and a clean driving record
Compensation & Benefits:
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Competitive base salary plus commission/bonuses
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Health, dental, and vision insurance
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Paid time off and holidays
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Ongoing training and advancement opportunities
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Employee vehicle purchase discounts