What are the responsibilities and job description for the Home Care Scheduling Coordinator position at Amada Senior Care Cincinnati?
Are you open to opportunities for career and personal growth? Do you like to make a difference in the lives of seniors and their families? Jump-start your career with us! Join Amada Senior Care Cincinnati in enriching the lives of others throughout our community.
This position joins a team of senior care professionals dedicated to providing the best possible services to adults, seniors and individuals with disabilities needing assistance to remain safely in their home for as long as possible. This position plays a vital role in the selection and engagement of A-Level Caregiver talent to assist our clients. This is a unique opportunity to make a difference in the lives of caregivers and clients.
Job Responsibilities:
- Demonstrates support for the agency’s mission statement
- Schedule shifts by matching caregiver qualifications and availability to clients’ needs
- Communicate new assignments and/or schedule changes to caregivers and clients
- Identify and address scheduling issues (i.e. call offs, no shows etc.)
- Report to Supervisor who is the best candidate for Caregiver of the Month
- Coordinate monthly Caregiver Birthday Policy
- Work under time pressure and manage multiple demands simultaneously
- Follow-up with prospective clients over the phone and complete Intake Form
- May be required to do interviews with prospective caregiver applicants
- Serves as a receptionist/operator as assigned
- Assists with the referral/intake process for clients needing services
- Maintain confidentiality of client, personnel and agency operations
Successful applicants should meet these requirements:
- Have a high school diploma
- Prefer at least one year experience with in-home service scheduling
- Be computer savvy
- Demonstrates self-motivation, flexibility and the ability to multi-task
- Experience working in a high stress environment with multiple demands
- Be willing to learn our scheduling software
- Have excellent telephone and written communication skills
- Have experience working with clients in a professional setting
- Be detail-focused and able to stay organized
Join Amada Cincinnati as a Home Care Scheduling Coordinator! Apply today!!!
AMADA SENIOR CARE OFFERS:
- Competitive to above-average pay
- A positive work environment
- An extraordinary and uniquely pleasant work environment
- Paid Time Off
- Great support from our valued staff
Start your rewarding career today!
An Equal Opportunity and Affirmative Action employer, Amada Senior Care Cincinnati considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status.
