What are the responsibilities and job description for the Client Scheduler/Caregiver Coordinator position at Amada Senior Care Sacramento?
We are seeking a detail-oriented and organized Client Care Scheduler to join our team. In this role, you will coordinate and manage caregiver schedules to ensure clients receive consistent, timely care. This position also requires flexibility to cover missed shifts as a caregiver when needed.
Requirements:
- HCA Certification (Home Care Aide).
- 1 year of scheduling experience (home care or healthcare preferred).
- 2 years of caregiving experience.
- Strong communication, problem-solving, and organizational skills.
- Proficient in scheduling software and Microsoft Office.
- Customer service-oriented mindset.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Willingness to be part of a rotating on-call schedule (1-2 weeks per month).
Key Responsibilities:
- Scheduling: Create and maintain accurate caregiver schedules, adjusting promptly for client or staff changes.
- Communication: Collaborate with clients, families, and caregivers to confirm schedules and address concerns.
- Caregiver Support: Step in to cover missed shifts, providing hands-on care (ADLs) when needed.
- Record Keeping: Maintain accurate scheduling records and ensure compliance with company policies.
- Collaboration: Work with management to resolve staffing challenges and assist with caregiver onboarding.
Compensation & Benefits:
- Competitive pay based on experience.
- Opportunities for growth and advancement.
Job Types: Full-time, Part-time
Pay: $23.06 - $26.00 per hour
Expected hours: 20 per week
Benefits:
- 401(k)
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Work Location: Hybrid remote in Sacramento, CA 95834
Salary : $23 - $26