What are the responsibilities and job description for the Care Coordinator/Scheduler for Homecare position at Amada Senior Care?
Amada Senior Care -
FULL TIME CARE COORDINATOR IN OUR HOME OFFICE IN WESTBOROUGH, MA
Do you enjoy working with people in a fast-paced, yet supportive environment? Would you like to make a difference in the lives of seniors and their families? Amada Senior Care is seeking a dynamic CARE COORDINATOR to join our team!
Company Overview :
Amada Senior Care is dedicated to providing compassionate and personalized care solutions for seniors. Our mission is to enhance the quality of life for our clients by delivering exceptional service and support tailored to their unique needs.
As a Care Coordinator at Amada Senior Care, you will be instrumental in ensuring that our clients receive the highest standard of care. You will work closely with clients and their families to accurately plan and coordinate their caregiver’s schedule. This role involves coordinating services, managing client relationships, and supporting our team in delivering exceptional senior care.
Our family-owned operation is excited to welcome a new team member with many opportunities to grow professionally!
Job Responsibilities :
Schedule shifts by matching caregiver qualifications and availability to clients’ needs
Communicate with families and clients to assess care requirements and preferences
Communicate new assignments and / or schedule changes to caregivers and clients
Ensure that employees deliver services in a caring and respectful manner, in accordance with relevant Agency policies and industry standards
Shared responsibility for interviewing and onboarding new caregiver hires
Give encouragement, support and recognition needed for the caregiver whose position involves responsibility
Work under time pressure and manage multiple demands simultaneously
Follow-up with prospective clients over the phone
Occasional evening and weekend on-call work will be required; these hours would be remote
Successful applicants should meet these requirements :
- Previous experience working in a healthcare or medical administrative role, preferably in senior care strongly preferred.
- Associates degree or higher preferred. Equivalent experience may be considered in place of a degree.
- Excellent organizational skills with attention to detail.
- Effective communication skills for interacting with clients, families
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Excellent computer, telephone, and written communication skills.
- Experience working with clients in a professional setting.
We are a fast-growing, dynamic group, with a strong passion for serving others! Apply today to join our expanded Care Coordination team!
Amada Senior Care is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state and local protected class.
