What are the responsibilities and job description for the Front Desk Receptionist/Patient Coordinator position at Amanecer Community Counseling Center?
Responsibilities:
- Answer, screen and transfer inbound phone calls
- Receive and direct clients and/or visitors
- General clerical duties including copying, faxing and mailing
- Schedule and coordinate client appointments for therapists and doctor's
- Assist client check in/out coordinating and facilitating accurate client appointment scheduling through electronic or manual systems, schedule follow up appointments, update and ensure accurate client schedules and appointments are in the EHR system.
- Obtain and verify client demographic information and insurance information
- Assist in collecting copayments, deductibles and/or co-insurance
Qualifications:
- High school diploma, Associates (preferred)
- Two years recent experience in healthcare (preferred)
- Proficient knowledge in Microsoft Office including Excel, Word
- Must have excellent oral and written communication skills
- Bilingual preferred (English/Spanish)
Summary
In the role of Front Desk Receptionist/Patient Coordinator, you will be the first point of contact for patients, providing essential medical administrative support and exceptional patient service. Your core skills in medical administrative support, office experience, and front desk operations will be instrumental in ensuring smooth clinic operations. With premium skills in EMR systems, medical terminology, and HIPAA compliance, you will efficiently manage patient records and appointments. Your relevant skills in mental health terminology and multi-line phone systems will further enhance your ability to support both medical and mental health clinic functions. Join our team and be a vital part of our healthcare facility, where your communication skills and bilingual proficiency will be valued in serving our diverse patient population.
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
- Psychiatry
Schedule:
- Monday to Friday
Work Location: In person
Salary : $13
