What are the responsibilities and job description for the Bar Manager position at Amaterra?
Amaterra is coming to Bend! Our first location opened in Portland, Oregon, in 2022 and quickly became Portland’s premier destination for wine, elevated casual dining, and unforgettable events and celebrations. We are making our mark in the winery and hospitality industry, shattering records, and earning top accolades along the way.
With our wines receiving high praise from Wine Spectator James Suckling and other top critics, Amaterra has established itself as a leader in the fine wine industry. Our commitment to quality, innovation, and sustainability allows us to craft extraordinary wines that highlight the unique terroir of the Willamette Valley and Columbia Valley / Walla Walla region. Soon, Amaterra’s warm and inviting hospitality will serve historic downtown Bend.
Amaterra has been featured in National Geographic, Sunset Magazine, Forbes, and countless others. We have been honored as the #2 restaurant in Portland for two years in a row and the #3 winery in America for hosting weddings. We are excited to bring our version of relaxed but refined hospitality to Bend. We are seeking passionate, hospitality-driven professionals to join our team as we launch this exciting new venture. If you thrive in an environment where creativity, hospitality, and craftsmanship take center stage, we invite you to be part of something truly special.
With our wines receiving high praise from Wine Spectator James Suckling and other top critics, Amaterra has established itself as a leader in the fine wine industry. Our commitment to quality, innovation, and sustainability allows us to craft extraordinary wines that highlight the unique terroir of the Willamette Valley and Columbia Valley / Walla Walla region. Soon, Amaterra’s warm and inviting hospitality will serve historic downtown Bend.
Amaterra has been featured in National Geographic, Sunset Magazine, Forbes, and countless others. We have been honored as the #2 restaurant in Portland for two years in a row and the #3 winery in America for hosting weddings. We are excited to bring our version of relaxed but refined hospitality to Bend. We are seeking passionate, hospitality-driven professionals to join our team as we launch this exciting new venture. If you thrive in an environment where creativity, hospitality, and craftsmanship take center stage, we invite you to be part of something truly special.
The Bar Manager oversees all aspects of the bar at our new Bend location, including managing the bar team, ensuring smooth and efficient operation, and delivering exceptional guest experiences. The ideal candidate will have a strong background in bar management, customer service, and team leadership, with a passion for wine and hospitality. The position strives to ensure guest satisfaction, quality service, compliance with policies and procedures, and federal, state, and local regulations while meeting/exceeding financial goals.
Our Ideal Candidate:
- 3 years of bar management experience, preferably in a high-volume or winery setting.
- Knowledge and passion for wine and the wine industry.
- Strong leadership and team-building skills.
- Excellent communication and customer service skills.
- Ability to manage inventory and handle administrative tasks.
- Familiarity with POS systems and bar equipment.
- Required Food Handler certification and an OLCC permit.
Position Requirements:
- Experience in the areas of restaurant business and management principles involved in strategic planning, resource allocation, and operations methods.
- Knowledge of principles and processes involved in providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Commitment to fostering a culture of accountability, aligning with company values, and contributing to a collaborative and high-performance work environment.
- Ability to deal tactfully with staff, customers, and third parties.
Position Responsibilities:
- Reinforce, model, and make decisions based on Amaterra’s Mission and Values.
- Ensure that the team adheres to the Amaterra standard in every aspect of the operation.
- Champion, train, and continually reinforce a hospitality and service excellence culture.
- Direct and oversee recruitment and development of departmental employees; hire, train, empower, coach, counsel, and evaluate staff.
- Manage bar operations to meet or exceed budgeted income and expenses.
- Implement and manage all company programs to ensure compliance with the SOPs, including safety and sanitary regulations and all federal, state, and local regulations, to ensure optimal levels of quality service and hospitality to members and guests.
- Manage the maintenance/sanitation of the bar area and equipment to protect the assets, comply with regulations, and ensure quality service.
- Estimate liquor, wine, and other beverage consumption to anticipate the quantities required. Provide directions for ordering.
- Respond to customer needs, issues, comments, and complaints, ensuring quality experience and enhancing future sales prospects.
- Prepare employee shift schedules according to the business forecast, payroll budget guidelines, and productivity requirements—schedule staff to meet operational needs while minimizing overtime.
- Collaborate with the kitchen and wine team to create a unique and compelling drink menu that complements the winery’s offerings. Regularly review and adjust the menu based on guest preferences and seasonal trends.
Benefits:
We offer a competitive compensation and benefits package to our team members who work 30 hours per week which includes:
- Paid time off
- Health, dental, and vision insurance plans for employees and eligible dependents
- Education assistance
- Bonus and retirement plans
- Health care, dependent care, and commuter Flexible Spending Accounts
- Employee Resource Program
- Supplemental insurance options
We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.
