Event Sales Manager

Located just minutes from downtown Portland, Amaterra is perched high in the tree-filled slopes of the city’s West Hills. Amaterra is built on a foundation of food and beverage excellence. Executive Chef Jami Flatt, formerly of Departure and Urban Farmer at the Nines Hotel, partners with Farmers, Vendors and Ranchers to create dishes and experiences that celebrate the bounty of the Pacific Northwest. If you love the hospitality industry and are seeking a respectful, financially rewarding, and creative experience unlike any you have had in your career to date, let’s talk!

The Event Sales Manager's primary function is to sell the event venues at Amaterra. Events will include privately contracted events (i.e. weddings, reunions, corporate events, etc), as well as a variety of member-focused culinary and wine events throughout the year. The Event Sales Manager will work with the General Manager, Executive Chef, Winery and Wine Club Manager to plan private and Wine Club events and support various wine releases and other special wine club member events throughout the year. In the Event Sales Manager role, you are expected to work collaboratively with our other managers and be a brand ambassador to our customers. This role requires leadership among the staff, and accountability to our business metrics.

ESSENTIAL FUNCTIONS:

• Sell, plan, and support Amaterra full suite of private events and large party dining to achieve and exceed budget and revenue targets as defined.
• Work in partnership with and support other events team members to cultivate relationships to sell event space on property and meet with potential clients/guests to present all benefits the winery offers for weddings, social events and corporate meetings, etc.
• Develop and nurture relationships with external partners like event planning companies, hotel General Managers and concierges, corporate event planners (i.e., Intel, Nike, Columbia Sportswear, Washington County tourism, etc.), and wedding planners/coordinators.
• Develop, manage, and execute a Top Customer (prospective and current) account list to support business growth. Spend time each week off-site managing, developing, building, and fostering new relationships with potential event clients. This can include individualized or small group client meetings, networking events, conferences, trade shows, etc.
• Meet with, communicate, and respond to clients as needed throughout the planning and deposit stages to ensure smooth event operation and ensure Amaterra team is 100% prepared to deliver on all items identified in the contract and Beverage Event Orders.
• Manage assigned leads through the sales process to event contract execution. Manage all coordination details and introduce Banquet Manager to the client before the event to ensure a smooth transition for the client.
• Coordinate guest facing menus, buffet labels and any other event specific collateral.
• Communicate with Banquet Manager on weekly rental orders (linens, additional tables/chairs, other).
• Conduct property tours with prospective clients as appropriate.
• Act as liaison between Wine club, Event Dept, Food and beverage, and the controller to ensure event financials align with margin goals.
• Partner with the General Manager and Controller to produce quotes that meet the business's financial goals. Utilize appropriate processes for event sign-off and approval to ensure events meet expected financial goals and/or targets for the event.
• Assist in the development of, and manage to, key KPI’s for events, and manage business accordingly. These can include capacity targets for bookings, revenue per guest, events per month, etc.
• Use event planning/CRM software to manage leads, client activity and set up follow-up tasks.
• Attend BEO meetings with the Banquet Manager and culinary team to smooth event execution. Work with the Food and Beverage team to communicate expected event needs appropriately and accurately.
• Participate in weekly event sales meetings, BEO meetings, and daily stand-up meetings.
• Acquire and maintain knowledge of the company’s wines, story, and the winemaking process to effectively advise guests in person, via email, and by phone.
• Provide direction to the Event Coordinator with regard to reporting and/or special project needs for events team.
• Any other assigned tasks as needed or requested.

QUALIFICATIONS:

• Able to empathize with and anticipate customer needs
• Ability and willingness to work evenings and weekends as required to support the business
• Proven track record of successful sales and top-line revenue growth, particularly in group and event sales
• Demonstrated ability to manage customer/client outreach to garner new business, attend professional networking events, and possess a continuous new business development mindset.
• Experience working with various systems, particularly CRM systems
• Experience working in the wine industry preferred
• A degree in hospitality management, marketing or a related field is preferred
• Valid driver license and a good driving record
• Ability to multi-task and handle changing priorities and multiple projects in a fast-paced, multi-faceted environment
• Proficiency in Office 365 (Word, Excel, PowerPoint, Outlook, Teams)
• Ability to manage and keep a large volume of current and new leads updated

COMPETENCIES:

• Integrity – Thinks and acts ethically and honestly. Takes responsibility for his/her actions.
• Customer Orientation – Views the organization through the eyes of the customer.
• Team Player – Supports the larger organizational and team agendas more than personal goals.
• Communicativeness – Actively and openly seeks and shares information.
• Self-Objectivity – Knows personal strengths and limitations and works towards improving self.
• Written Communication – Writes clearly and concisely; organizes content effectively.
• Initiative – Sees a need, takes responsibility, and acts on it.
• Active Listening – Attends fully when others speak and paraphrases their ideas

BENEFITS:

• On-Demand pay, so you can access your pay as you earn it
• Paid time off
• Education assistance
• Learning and development opportunities that include events, restaurant, tasting room and winery.
• Team Member Recognition Programs
• Health, dental, and vision benefits for employees that work 30 hours and their eligible dependents
• 401K with match
• Employee Assistance and Wellbeing Program
• Supplemental insurance options

When you work with us, you'll get to entertain and meet people from all over as you build your experience. Join us and grow through opportunities to explore the business; opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.

Check us out at www.amaterrawines.com.