What are the responsibilities and job description for the Hyundai Service Advisor-- Pay For Experience! Ask about sign on Bonus! position at Amato Automotive Group?
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Signing bonus
- Training & development
- Vision insurance
Join Our Growing Team at Amato Hyundai of Glendale! 🚗✨
Are you ready to be part of a fast-growing, family-owned dealership where your work truly makes an impact? At [Dealership Name], we’ve been building something special — a culture focused on teamwork, customer satisfaction, and professional growth.
Over the past year, we’ve seen tremendous growth in service operations, improved customer satisfaction, and strong momentum across the dealership. As part of our team, you’ll have the opportunity to grow with us, contribute to a supportive, high-performing environment, and help us deliver the exceptional service our customers have come to expect.
If you’re passionate about the automotive industry, thrive in a fast-paced setting, and want to be part of a dealership where people come first, we want to hear from you!
Serious Applicants, Email your resume to:
1. Michael Amato: Mamato@amatoauto.com
2. Jon Lebese: Jlebese@amatoauto.com
Position Summary
We are looking for a motivated Service Advisor to join our growing team. As a key link between our customers and service technicians, you will ensure each guest receives a seamless, professional, and positive experience. This role requires strong communication, organization, and a customer-focused mindset.
Key Responsibilities
- Greet customers warmly and professionally upon arrival.
- Listen and document customer concerns and vehicle symptoms accurately.
- Provide clear, transparent estimates and explain service recommendations.
- Work closely with service technicians to monitor repair progress and ensure accurate timelines.
- Keep customers informed of service updates, timelines, and costs.
- Provide a positive handoff when repairs are completed, ensuring customer satisfaction.
- Promote additional services or maintenance based on vehicle needs.
- Maintain strong CSI (Customer Satisfaction Index) scores by delivering exceptional service.
- Assist in managing service appointment schedules to optimize shop efficiency.
What We’re Looking For
- Previous experience as a Service Advisor or in a customer-facing role (automotive experience preferred).
- Strong communication and organizational skills.
- Ability to multi-task and thrive in a fast-paced environment.
- A positive attitude and customer-first mindset.
- Experience with DMS systems (CDK) is a plus.
- Ability to collaborate with technicians, managers, and peers to drive results.
Why Join Amato Hyundai of Glendale?
- A family-owned business where your contributions are valued.
- Exciting growth opportunities in an expanding service department.
- Competitive pay structure with performance incentives.
- Ongoing training and professional development.
- A supportive, team-oriented environment with a focus on work-life balance.
- Comprehensive benefits package including health insurance, 401(k), paid time off, and more.
Serious Applicants, Email your resume to:
1. Michael Amato: Mamato@amatoauto.com
2. Jon Lebese: Jlebese@amatoauto.com
