What are the responsibilities and job description for the HMW1 Process Assistant position at Amazon.com Services LLC?
High School or equivalent diploma
1 year of experience working with computers and Microsoft Office (Outlook, Word, Excel)
Candidates must be at least 18 years of age
Work 40 hours/week, and overtime as required
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Able to lift up to 49 pounds, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach with or without reasonable accommodation
Job summary
At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex, technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for a Tier 3 Process Assistant.
Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
Key job responsibilities
The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the Process Assistant role:
1 year of experience working with computers and Microsoft Office (Outlook, Word, Excel)
Candidates must be at least 18 years of age
Work 40 hours/week, and overtime as required
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Able to lift up to 49 pounds, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach with or without reasonable accommodation
Job summary
At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex, technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for a Tier 3 Process Assistant.
Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
Key job responsibilities
The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the Process Assistant role:
- Support the Area Manager and Associates
- Execute standard work duties
- Provide vacation coverage for Area Managers
- Providing policy follow up, attendance tracking (duties do not extend to discipline)
- Track and report labor hours
- Act as an associate resource, train associates and verify SOP compliance
- Ensure successful shift performance, through tracking, reporting and feedback on associate performance
- Participate in Operational Excellence initiatives
- Execute on production duties
- Understand workflow and daily production goals
- Review and update SOP and standard work checklist as required
- Assist in keeping work areas clean and organized
- Identify and address safety hazards within the work area
- Coaching associates to work safely at all times
- Participate in safety initiatives
- Refer all job injuries immediately to area manager
- Awareness and willingness to use OPEX tools and techniques
- Demonstrates problem solving and analytical skills
- Ability to communicate effectively (written and verbal) across various levels of an organization
- History of meeting/exceeding departmental goals
- Experience leading teams
- Capable of providing direction to team members using independent judgment
- Organization and time management skills
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