Certification Specialist

• BA/BS Degree or equivalent experience in a relevant field such as certifications, instructional technology, educational technology, organizational development or several years of relevant experience in instructional design
• Several years program management experience and developing and executing strategies
• Several years utilizing learning evaluation data to improve training content
• Several years managing certification programs

At Amazon, we are working to be the most customer-centric company on earth and to get there, we need exceptionally talented, bright, and driven people. We are looking for a flexible, organized, self-starter to join AWS’ Data Center Learning team as Certification Specialist.

The Data Center Learning team supports AWS’ Data Center Community (DCC), providing training and certification solutions to a diverse and global group of data center technicians and engineers. Our mission is to develop the best data center workforce on earth. We are a service organization supporting the conversion of untrained employees to become shift-ready and improve and grow their technical skills over time.

We are looking for Certification Specialist who wants to be a part of building exciting and new offering for AWS Data Centers. Our infrastructure is rapidly changing and growing to adapt new technical solutions such as machine learning. To manage that growth effectively, Data centers need to have a reliable method of assessing the skills of their people and identifying gaps in skills coverage of their staff. Data Center Learning is developing a Certification program which will provide reliable assessments of work ready staff. You’ll play a key role in building the assessments and deploying them with our users! You will have an opportunity to apply your knowledge within instructional design, behavioral psychology, and program management. And above all, you will have passion for learning.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

• Based on the inputs from the Global Business Owners and Subject Matter Experts, design assessments that measure cognitive abilities, competencies, or job-specific skills for a wide range of technical roles.
• Work with Certification Methodologist to choose the right assessment tool (e.g., behavioral interviews, psychometric tests, situational judgment tests) to accurately measure the defined competencies.
• Develop test items (e.g., multiple-choice questions, situational judgment tests, simulations) based on job analysis findings and inputs from Certification Methodologist.
• Use best practices in test construction to minimize bias and maximize accuracy.
• Develop guidelines and procedures for secure test delivery (online, proctored, or in-person).
• Provide technical documentation and user-friendly reports explaining assessment results.
• Gather feedback from stakeholders, assessors, and participants to refine the assessment program regularly.
• Monitor program impact and effectiveness, updating competencies or tools as organizational needs evolve.

About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• Strong project management skills - Ability to manage complex development projects with multiple moving parts and stakeholders. Skilled at scope, timeline, resource, risk and budget management.
• Technical learning and assessment knowledge - Solid understanding of exam development, psychometrics, credentialing standards, and adult learning principles. Knows how to build valid, reliable assessments.
• Data analysis and Reporting - Synthesizes data and creates reports on learning program effectiveness, certification psychometrics, industry trends, etc. to inform strategic decisions.
• Knowledge of learning technology - Understands online learning, LMS systems, and technologies that enable and enhance certification programs.
• Needs analysis - Working with SMEs and stakeholders to determine the domains, skills, knowledge and competencies to be covered in the certification

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Salary : $106,400 - $185,000