What are the responsibilities and job description for the Chief Engineer, Data Center Operations position at Amazon Data Services, Inc.?
Amazon is seeking a dynamic and detail-oriented Chief Engineer to join our Data Center Engineering Operations Team. This dedicated group ensures the critical physical infrastructure supporting Amazon Web Services operates with 100% availability, all while providing exemplary customer service to all teams and stakeholders within our data centers.
The Chief Engineer (CE) will be responsible for the optimal operation of all electrical, mechanical, and fire / life safety equipment within the data center. This role involves planned preventative maintenance, daily corrective work, and rapid emergency response to unexpected equipment issues. Acting as an expert technical resource, the CE will report to the Data Center Facility Manager and collaborate closely with Engineering Operations Technicians (EOT) and third-party vendors. A key expectation is to maintain a singular focus on facility operations within a given data center, supporting Amazon's owned and operated data centers, with the goal of achieving better than 99.999% uptime for mission-critical equipment.
Additionally, the CE will manage small to medium-impact projects from start to finish, collaborating with external support groups including engineering, automation, processing, and finance. Responsibilities include creating and delivering key milestones, obtaining and tracking quotes for necessary expenses, and documenting project outcomes for future implementation in other facilities. By driving innovation and enhancing resiliency, the CE will also focus on reducing operational costs.
The CE will guide, train, and support EOTs in their hands-on troubleshooting and operations of various equipment, such as stand-by diesel generators, switchgear, UPS systems, PDUs, AHUs, chillers, and building automation systems.
This technical leadership role requires a 24 / 7 presence to support the engineering operations technicians on-site as well as respond to site-specific needs.
Candidates must hold an active US Government Top Secret security clearance.
Why join AWS?
Amazon Web Services (AWS) is the leading and most comprehensive cloud platform globally, renowned for continuous innovation. By joining AWS, you’ll be part of a diverse team of experts who ensure our infrastructure remains robust and available. Collaborate across teams to maintain the highest standards of safety and security while delivering cost-effective, scalable solutions for our customers.
- Key Responsibilities :
- Supervise daily operations and maintenance of mechanical and electrical equipment in data centers.
- Take initiative and operate independently with limited supervision.
- Serve as the point of escalation for all facilities-related issues, working extended hours as necessary.
- Conduct root cause analysis of equipment failures.
- Troubleshoot and report on facility and server-level events within established service level agreements.
- Create and implement new standard practices for operations technicians and vendor teams.
- Provide training and mentorship to engineering operations personnel.
- Ensure compliance with all safety protocols for Amazon staff and vendors.
- Manage building workflows using internal CMMS systems.
- Effectively communicate complex technical information to non-technical teams.
Physical Requirements :
We value diverse experiences in our candidates and encourage anyone interested to apply, even if you may not meet all preferred qualifications.
At Amazon, we're dedicated to work-life harmony. We believe success at work should not come at the expense of personal life. We foster flexibility and support our employees in balancing work and home life.
Our inclusive culture thrives on diversity and learning. Employee-led affinity groups promote an environment of belonging, where all individuals can embrace their unique backgrounds.
Mentoring opportunities are available for career growth and to help you develop professional capabilities.
BASIC QUALIFICATIONS
PREFERRED QUALIFICATIONS
Amazon is proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We welcome applicants from various backgrounds and experiences.
