Demo

Data Center Operations Manager

Amazon Data Services, Inc.
Albany, OH Full Time
POSTED ON 4/28/2024 CLOSED ON 6/7/2024

What are the responsibilities and job description for the Data Center Operations Manager position at Amazon Data Services, Inc.?

  • A Bachelor's degree or 4 years of professional or military experience in an IT related field.
  • 2 years of experience managing people in a technical environment.
  • 2 years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7
  • 2 years of experience with Networking, or Computer hardware.
Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level.

The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7.

Key job responsibilities
The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:
  • Prioritize and assign trouble tickets to data center technicians and operators
  • Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations
  • Developing Career Paths for the employees and to make updates in our internal tools.
  • Recruit and train data technicians to ensure appropriate staffing levels
  • Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics
  • Fast learn or act as the subject matter expert across all aspects in data center operations
  • Ensure all operational KPIs and metrics are being measured and met
  • Inspire and guide improvement in team process, technology innovation and automation
  • Manage Large Scale Events (outages) and act as the call leader
  • Manage and improve the work-flows and through-put for data centers operations
  • Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
  • Maintain the on-call schedule coordinating absence and vacations
  • Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience
We are open to hiring candidates to work out of one of the following locations:

New Albany, OH, USA

  • In-depth knowledge of Linux systems administration
  • Networking experience and knowledge of cabling best practices
  • In-depth hardware architectures knowledge and troubleshooting experience
  • Experience with system management tools and client/server environments
  • Technical writing experience
  • Prior project management experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Chief Engineer, Data Center Operations
Amazon Data Services, Inc. -
Hilliard, OH
Data Center Engineering Operations Technician
Amazon Data Services, Inc. -
Hilliard, OH
Data Center Facility Manager
Amazon Data Services, Inc. -
Albany, OH

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Data Center Operations Manager?

Sign up to receive alerts about other jobs on the Data Center Operations Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$137,251 - $171,269
Income Estimation: 
$168,295 - $215,037
Income Estimation: 
$83,298 - $131,726
Income Estimation: 
$95,435 - $126,957
Income Estimation: 
$130,171 - $173,458

Sign up to receive alerts about other jobs with skills like those required for the Data Center Operations Manager.

Click the checkbox next to the jobs that you are interested in.

  • Data Center Administration Skill

    • Income Estimation: $168,295 - $215,037
    • Income Estimation: $199,893 - $253,859
  • Data Center Migration Skill

    • Income Estimation: $142,461 - $186,678
    • Income Estimation: $168,295 - $215,037
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Amazon Data Services, Inc.

Amazon Data Services, Inc.
Hired Organization Address Canton, MS Full Time
- High school or equivalent diploma - 2 year or experience in any of the following or similar technical or vocational ro...
Amazon Data Services, Inc.
Hired Organization Address Umatilla, OR Full Time
• 3 years experience with cabling infrastructure best practices and methodologies • 3 years in data center or critical e...
Amazon Data Services, Inc.
Hired Organization Address Arlington, VA Full Time
- 3 years of program or project management experience - Bachelor's degree or equivalent AWS Infrastructure Services owns...
Amazon Data Services, Inc.
Hired Organization Address Fairless Hills, PA Full Time
- A Bachelor's degree or 4 years of professional or military experience in an IT related field. - 2 years of experience ...

Not the job you're looking for? Here are some other Data Center Operations Manager jobs in the Albany, OH area that may be a better fit.

Data Center Operations Manager

Amazon Data Services, Inc., Hilliard, OH

AI Assistant is available now!

Feel free to start your new journey!