Software Development Manager , Contract Onboarding

• 3 years of engineering team management experience
• 7 years of working directly within engineering teams experience
• 3 years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 8 years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

We are seeking an experienced Software Development Manager (SDM) to join our growing Contract Onboarding (CO) team. Our team is advancing the art of what is possible in AWS using AI/ML in a complex high value space. We are streamline the contract ingestion process for deal agreements creation and enable the critical data that feeds one of the world's largest billing systems. We enable our Billing organization to sign contracts/deals with AWS customers faster, compute bills accurately, apply discounts and enhance customer experience overall.

As an SDM, you will be responsible for leading a two pizza team. You will play a crucial role in shaping the technical direction of AWS services, fostering a culture of innovation, and ensuring the delivery of high-quality, scalable software solutions that meet the needs of our global customer base.

We have a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a typical day, our software development engineers dive deep to root cause a customer issue, release the latest new features, consult with the top engineers at Amazon and discuss radical new approaches to building and operating at scale.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Key job responsibilities

Team Leadership & Development:
Lead, mentor, and grow a team of engineering managers. Foster a culture of technical excellence, innovation, and continuous learning within your organization.

Technical Strategy & Architecture:
Collaborate with senior leadership to define and implement the technical vision and strategy for your area of responsibility. Ensure architectural decisions align with AWS’s long-term goals and scalability requirements.

Project Execution & Delivery:
Oversee the execution of multiple complex engineering projects across teams. Ensure timely delivery of high-quality software that meets customer needs and business objectives.

Cross-functional Collaboration:
Work closely with product management, operations, and other engineering teams to align technical initiatives with business goals and customer requirements.

Process Optimization & Innovation:
Drive initiatives to improve engineering processes, tools, and methodologies. Implement best practices in software development and operations (DevOps) across your organization.

Performance Management:
Define and track key business metrics for your teams. Use data-driven insights to optimize team performance and drive continuous improvement.

Risk Management: Identify technical risks and develop mitigation strategies to ensure the reliability, security, and scalability of AWS services.

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Salary : $166,400 - $287,700