What are the responsibilities and job description for the Sr. Communications Manager, GS Communications and Creative Solutions position at Amazon Web Services (AWS)?
Description
Within AWS, the Global Services organization touches every stage of a customer’s cloud lifecycle and simplifies how customers interact with our individual services. The GS Communications and Creative Solutions team (GSCCS) is seeking a highly creative communications professional to lead employee communications for the AWS Support and AMS business unit. This critical AWS function accelerates recovery from operational disruptions, and provides proactive planning and communications, advisory, automation, and cloud expertise to help customers achieve business outcomes with increased speed and scale in the cloud.
Serving as thought leader, subject matter expert, and business partner, the Sr. Communications Manager is responsible for internal strategic communications and works closely with stakeholders across the team, as well as PR, Marketing, Sales, and HR, to deliver executive communications initiatives for senior leaders including the Vice President of the organization. They work backwards from the customer to deliver high-impact messaging across a range of channels and measure success through both quantitative and qualitative data points.
Key job responsibilities
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company - Amazon Web Services, Inc.
Job ID: A2883542
Within AWS, the Global Services organization touches every stage of a customer’s cloud lifecycle and simplifies how customers interact with our individual services. The GS Communications and Creative Solutions team (GSCCS) is seeking a highly creative communications professional to lead employee communications for the AWS Support and AMS business unit. This critical AWS function accelerates recovery from operational disruptions, and provides proactive planning and communications, advisory, automation, and cloud expertise to help customers achieve business outcomes with increased speed and scale in the cloud.
Serving as thought leader, subject matter expert, and business partner, the Sr. Communications Manager is responsible for internal strategic communications and works closely with stakeholders across the team, as well as PR, Marketing, Sales, and HR, to deliver executive communications initiatives for senior leaders including the Vice President of the organization. They work backwards from the customer to deliver high-impact messaging across a range of channels and measure success through both quantitative and qualitative data points.
Key job responsibilities
- Define and drive executive and internal communications strategy to support business goals, while emphasizing impact, creativity, efficiency, and speed.
- Build compelling communications that capture attention across a variety of mediums and channels, including email, digital, video, graphic, and visual communications.
- Deliver content for executive speaking, presentations, and other leadership communications that reach a wide variety of internal and external audiences.
- Work closely with our Shared Services team to analyze data, assess content and channel effectiveness, and determine necessary continuous improvement efforts.
- Partner with GSCCS colleagues in GS Org-Wide Comms, Shared Service and Creative Solutions, as well stakeholders’ teams in Marketing, PR, Sales, and HR to deliver communications for complex business initiatives
- Lead and develop a small team of individual contributors and serve as a member of the GSCCS leadership team.
- Exercise high judgment and a flexible problem-solving approach to deliver results quickly in an ambiguous and evolving environment.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications
- Experience using data and metrics to drive improvements
- Bachelor’s degree in Communications, Marketing, or a related field with 5 years of executive communications experience.
- Experience building and managing teams, including performance management, growth and development support, talent recruitment and hiring
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience driving direction and alignment with large cross-functional teams and agency partners
- Experience developing and executing campaigns across a multitude of timezones and languages
- Experience in stakeholder management
- Experience in change management communications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company - Amazon Web Services, Inc.
Job ID: A2883542
Salary : $106,400 - $185,000
