What are the responsibilities and job description for the Head of Strategic Sales and Account Management, Amazon Pay position at Amazon?
DESCRIPTION
As our commerce becomes ever more digital, the way we sell, buy, and exchange value is changing faster than ever. We can now access products or services in mere seconds—from anywhere in the world—without sacrificing our personal data, with a click, a tap, or our voice. At Amazon, we have a long history of providing innovative services for businesses.
Amazon Pay’s mission is to provide Amazon customers a superior paying experience anywhere they shop. With Amazon Pay we connect merchants with any Amazon customer in the world, delivering identity and payment services that remove friction for consumers and help merchants grow their sales. Our objective is to make Amazon Pay a ubiquitous payment option for customers. Today Amazon Pay is available in 18 countries, enabling merchants to leverage our trusted, seamless buying experience to allow more than 300 million active Amazon customers to purchase from them. In 2024 we embarked on an exciting 5-year plan that allows us to better serve our customers and will increase our presence by 30x.
We are looking for a Leader for Amazon Pay in US. This senior executive oversees Strategic Account Sales with focus on identifying and acquiring to Amazon Pay the most strategic merchants across US, and Strategic Account Management with focus on managing the most strategic existing merchants, creating opportunities for them to grow and develop their business with Amazon Pay. This leader fully owns the design and execution for the customer acquisition and growth strategy in the US, ultimately owning the US P&L. They work closely with Amazon Pay Integration, Marketing, Product Management and Engineering functions and other Amazon teams to implement their strategy. They will report to the Director of Amazon Pay US and Europe, helping to shape the strategic priorities of this global business.
The ideal candidate will have a record of accomplishment of building, rolling out and managing new merchant and consumer businesses. They have experience defining and implementing global strategies to: uniquely understand unmet buyer and seller needs; build technology driven offering that facilitate commerce for consumers and merchants; roll-out services with various go-to-market partners; operate commerce related services in a profitable way. This role requires an individual who can combine innovation and a passion for building with a strong mind for operations, execution, and growth in a fast-moving emerging business. They will have a solid understanding of the P&L of a service-oriented business. They will be able to interface with technology leaders and client executives, able to translate from needs to solution, from specifications to benefits. They will have operated in a senior management capacity and earned the trust of technology and go-to-market teams. They will combine the ability to engage at senior levels while remaining connected to detail, unafraid to operate on the front line as a creative problem solver. Crucially, they will have built high performance commercial and/or operations teams.
Key job responsibilities
- US new strategic merchant acquisition
- US existing strategic account management
- US subsidiary management
- US P&L
BASIC QUALIFICATIONS
Basic qualifications
Bachelor’s degree is required for this role, or related work experience.
Customer obsessed: demonstrated ability to identity opportunities by starting first with customer needs and a relentless focus on how to deliver to meet their needs
Agile thinker: proven ability to function at the strategic and operational level, communicating internally and externally, to convince diverse audiences.
Entrepreneur mind-set: driven by the desire to innovate on behalf of our customer, with a growth and analytical mind-set. Must have the ability to develop test and learn strategies with rapid execution cycles.
Influencer: ability to operate in a complex organization and influence senior leaders to gain support for a program
Excellent verbal and written communication skills: ability to synthesize and clarify through communication, to audiences of various cultures and management levels.
People Leader: manager of managers with ability to communicate and motivate teams under and not under her/his control; identify, mentor and develop talent, and new leaders.
PREFERRED QUALIFICATIONS
Preferred qualifications
Knowledge of the Payments industry, with experience on payment strategies, programs and processes
Experience in developing and delivering merchant services products
Experience leading sales, account management and/or marketing teams and owning customer experience, preferably in the context of a B2B2C services and marketplaces
P&L responsibility and a proven track record of growing top-line and bottom-line
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $134,700/year in our lowest geographic market up to $222,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Salary : $134,700 - $222,700
