Demo

Sr. Product Manager - Technical, eCommerce Services, Customer Purchase Journey

Amazon
Seattle, WA Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 4/25/2025

DESCRIPTION

Are you passionate about solving complex customer and business problems at scale? Want to build highly innovative products that propel Amazon's mission to be Earth's most customer-centric company? The e-Commerce Services Group at Amazon is an agile team whose charter is to deliver the next generation of e-Commerce solutions.

We are seeking an entrepreneurial, results-oriented Sr. Product Manager - Technical. In this role, you will work on Amazon's product suite that models transportation and regional capabilities of all items, offers, sellers, and destinations accurately, authoritatively, and completely for all Amazon marketplaces. The product vision is to exponentially simplify the ability for Amazon businesses and its partners to support regionally-contextual initiatives and to enable a customer experience that allows for a seamless shopping experience, from product discovery to purchase, based on their location, program eligibility, and delivery options.

You will leverage your deep product management expertise to work backwards from customer scenarios and identify the right opportunities to help us accelerate at scale, and innovate faster for our customers. If you have a passion for innovation, for thinking big to tackle ambiguous problems, for solving some of the biggest technical challenges in the industry, and for building elegant products that delight our customers, we need you!

Key job responsibilities
As a Sr. Product Manager - Technical, you are the end-to-end owner of your product's vision, strategy, and execution. You will define the product roadmap and bring your vision to life by leading a cross-functional team of engineers, designers, program managers, and other product owners. You will support day-to-day product development from design through to release. Your product requirements are concise, with clear, measurable success criteria. You are an effective negotiator, make smart trade-offs without sacrificing quality, and drive appropriate schedules. You use data to influence our business strategy and technical priorities, and escalate when necessary without damaging relationships. You represent your products and the product team and are comfortable communicating with senior executives as well as with business and technical stakeholders.

A day in the life
As a Sr. Product Manager - Technical, you will be expected to:
* Dive deep with your customers to identify and understand their pain points.
* Use your technical judgment and understanding to test assumptions.
* Think big to build durable products that anticipate future pain points.
* Deliver products on time with the right feature set and high quality.
* Evangelize your products and drive adoption.
* Contribute to organizational product and roadmap planning.
* Help others grow professionally.

BASIC QUALIFICATIONS

- Bachelor's degree
- 5 years of end to end product delivery experience
- 5 years of technical product or program management experience
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- Experience performing statistical analysis of data using SQL, Excel and other tools

PREFERRED QUALIFICATIONS

- MBA
- Experience with end to end product delivery
- Experience managing technical products or online services
- Experience in building and driving adoption of new tools
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Salary : $136,100 - $235,200

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