What are the responsibilities and job description for the Sr. Program Manager, On-Road Safety, Safety and Compliance position at Amazon?
DESCRIPTION
Amazon is seeking a highly motivated certified LEAN Six Sigma Black Belt Senior Program Manager to join our NA Surface Transportation Safety & Compliance team. The person in this position will identify opportunities and own scalable data-centric solutions to reduce safety events. To accomplish this purpose, you will need to build and deploy safety mechanisms in partnership with business, tech, and operations partners to improve on-road safety and compliance across middle-mile operations. The person in this role will dive deep on the strategic, technical, and tactical levels, simultaneously acting as an internal ambassador, educator, analyst, solutions architect, and implementer. This role will think up, propose, design, and implement BIG ideas to improve safety and compliance across a blend of internal customers and external drivers and carriers.
Key job responsibilities
- Deliver complex, large scale, strategic programs from initiation through delivery, on-time, on-budget and with quality
- Proactively identify and mitigate program risks and obstacles by collaborating closely with operations and business partners and key tech and non-tech stakeholders. This includes effectively communicating with, and influencing, senior, VP-level stakeholders across multiple parts of the organization.
- Become an expert in safety incident trends, root causes, and then design and implement creative solves.
- Build, design, and implement policy and process to reduce safety and compliance risk and liability from on-road operations.
- Build, design, and implement carrier safety evaluation KPIs to ensure best-in-class results across carriers.
- Identify defects and root cause drivers of safety and compliance trends, scope future state solutions, influence roadmap decisions, and measure the effectiveness of solutions that are implemented over time.
- Engage with drivers, carriers, and Amazon field teams to gain Voice of Customer feedback to improve our programs.
About the team
We’re dedicated to protecting lives and creating a safer future by identifying root causes and applying scalable, data-driven solutions that raise the bar for North American Relay managed carriers.
BASIC QUALIFICATIONS
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree in Safety, Engineering or related field required
PREFERRED QUALIFICATIONS
- 5 years of driving process improvements experience
- MBA, or Master's degree in management, business administration, economics, engineering, marketing
- Proven capability working with, presenting to, and influencing senior executives up to VP level
- Ability to collaborate with a diverse set of business and technology stakeholders to identify improvement opportunities, manage risk, and resolve conflict
- Experience with FMCSA/DOT regulations
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
