What are the responsibilities and job description for the Receptionist/Administrative Support position at Amber Water Pros, LLC?
About Amber Water Pros, LLC:
Amber Water Pros, LLC has been helping customers since 1968 with superior services, including well drilling, pump installation, water conditioning and more. Our highly trained employees have a combined total of almost 400 years of water experience. Located in Tully-NY, we service all of central and northern New York.
We offer stable, year round work with competitive pay, and benefits including health insurance, paid holidays, paid sick days, and a 401K plan with Company Match.
Role:
The Receptionist – Administrative Support individual will ensure delivery of exceptional service through efficient and accurate handling of telephone calls via a multiple line phone system. This position will be responsible for gathering information to transfer calls/messages to the appropriate department, answering customer questions, addressing customer concerns, and handling administrative functions associated with these tasks. We are seeking a self-motivated leader, someone who loves a challenge, and can adapt to an ever-changing working environment.
Essential Functions and Responsibilities:
· Answer multi-line phone system in-coming calls and direct callers to the appropriate person/department
· Take and distribute messages
· Keep management apprised of customer concerns
· Assist walk-in customers
· Maintain professional appearance and create a positive first impression
· Additional office responsibilities such as filing, handling client requests, & other general office duties as assigned
Qualifications:
- Receptionist/Customer service experience - 2 years
- Ability to thrive in a dynamic, exciting work environment
· Positive attitude
· Reliable and punctual
- Maintain a high level of customer service and professionalism
- Self-motivated and high energy, work well under pressure
- Detail oriented and hardworking
- Ability to multi task
- Excellent interpersonal, and communication skills
- Strong computer skills including Word and Excel proficiency
- Ability to adapt to any new situations as they arise
- Ability to pass employment drug screen
Education Requirements:
- High School diploma/GED (College degree preferred)
Amber Water Pros, LLC is an Equal Opportunity Employer
Disclaimer
The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Candidate may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Job Type: Full-time
Pay: $18.00 - $21.67 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Receptionist: 2 years (Required)
Ability to Commute:
- Tully, NY 13159 (Required)
Ability to Relocate:
- Tully, NY 13159: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22