Breakfast Attendant PT

Description

Ambience Hospitality is a hotel and property management company. Our clients and owners hire our professional services to operate hotels and other properties on their behalf. As an associate of the property you are an employee under the management of Ambience Hospitality. The following job description covers the basic

elements of the job listed, according to the expectations and requirements of Ambience Hospitality. This job description is not intended to be an exhaustive or all-inclusive list of expectations. Please see your General Manager for specific duties and expectations relevant to the property.

Education: High School Diploma, or equivalent 

General Overview

Hotel Breakfast Attendant greets and welcomes guests to the breakfast area and makes them feel comfortable in their environment. The Breakfast Attendant must maintain a friendly and helpful attitude to guests, customers, clients and visitors. The Breakfast Attendant must prepare, display, serve, and safely store food products for the hotel breakfast. The Breakfast Attendant will also keep the breakfast serving area clean and well displayed, as well as keep eating area tables, chairs, and floors clean during and after breakfast serving hours. The breakfast Attendant is responsible for pantry and food preparation rooms to be clean and well organized. Food storage and safe food handling practices are always required. This position is crucial to the atmosphere of the breakfast for the guests and provides the guest with a very pleasant or happy experience to enhance their impression of the hotel. 

Tasks

• Greet guests with a friendly welcome
• Contact the appropriate department if guests report problems
• Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and service wear
• Serve food, beverages to guests or customers
• Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
• Cook food or prepare food items using standard formulas or following directions
• Brew coffee and tea, and fill containers with requested beverages
• Replenish foods at serving stations
• Set up dining areas for meals and clear them following meals
• Add relishes and garnishments to food orders, according to instructions
• Order items needed to replenish supplies through the general manager

Knowledge

• Customer Service and Personal Service
• English Language
• Public Safety and Security
• Sales and Marketing
• Chemistry
• Food Production (Storage & Handling)

Skills

• Social Perceptiveness
• Speaking
• Service Orientation

Job Description Breakfast Attendant

• Active Listening
• Coordination
• Reading Comprehension
• Time Management
• Quality Control Analysis

Abilities

• Oral Comprehension and Expression
• Speech Clarity and Recognition
• Near Vision and Far Vision
• Problem Sensitivity
• Selective Attention
• Arm-Hand Steadiness
• Information Ordering
• Trunk Strength

Work Activities

• Getting information
• Working directly with the public
• Establishing and maintaining interpersonal relationships
• Communicating with supervisors and peers
• Organizing, planning, and prioritizing work
• Communicating with persons outside organization
• Selling or influencing others
• Assisting and caring for others
• Training and teaching others
• Evaluating information to determine compliance with standards
• Inspecting equipment
• Building teams
• Identifying objects, actions, and events
• Clean food preparation areas, facilities, or equipment
• Clean tableware
• Serve food and beverages
• Cook foods
• Prepare hot and cold beverages
• Arrange tables or dining areas
• Collect dirty dishes or other tableware
• Cut cooked or raw foods
• Order materials, supplies, or equipment through the general manager
• Package food or supplies
• Stock serving stations or dining areas with food supplies

Qualifications