What are the responsibilities and job description for the Mental Health Collections Specialist position at Ambrosia Treatment Centers?
Ambrosia Behavioral Health is a Mental Health and Substance Abuse Residential Treatment Facility. We are looking for tenacious, detail-oriented applicants with mental health and/or substance abuse treatment billing experience.
*This is position is ON SITE.*
Responsibilities:
- Verify insurance payment accuracy and compliance with contract and customary charges
- Follow up on unpaid or denied claims in a timely manner
- Contact insurance companies
- Institute patient payment plans and complete collections
- Demonstrate knowledge of third-party payers’ EOBs and understand specific time limitations for appeals for all served lines of business.
- Maintain confidentiality of patient information and adhere to HIPAA regulations
Requirements:
- 2 years of experience with mental health and/or substance use collections
- High school diploma or equivalent; associate's degree in medical billing or related field preferred
- Experience with CollaborateMD billing software
- Strong attention to detail and accuracy in collections process
- Excellent communication skills to interact with healthcare providers, insurance companies, and patients
- Ability to work independently and prioritize tasks effectively
