What are the responsibilities and job description for the Commercial Business Partner position at Amdocs?
Job ID: 197812
Required Travel : No Travel
Location: Atlanta, GA OR Plano, TX
Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com
In one sentence
Own commercial and legal negotiation with the customer. Manage business partnerships across Amdocs as required for signature and execution of mega size contracts. Resolve conflicts between the Customer and the different Amdocs teams.
What will your job look like?
Required Travel : No Travel
Location: Atlanta, GA OR Plano, TX
Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com
In one sentence
Own commercial and legal negotiation with the customer. Manage business partnerships across Amdocs as required for signature and execution of mega size contracts. Resolve conflicts between the Customer and the different Amdocs teams.
What will your job look like?
- You will be the owner of the Master agreements and commercial relationship with the customer.
- You will conduct in-depth negotiations with the Customer spanning multiple contracts, delivery units and business areas.
- You will partner with the Customer to overcome barriers and issues in negotiations and support contracts in active execution mode.
- You will interact with customer sourcing and procurement teams to initiate, drive and expend business opportunities.
- You will manage risk and continuity across contracts, including commitments made in new contract negotiations.
- You will work with Customer governance organization to implement and monitor compliance.
- You will maintain on-going communication with Customer sourcing and delivery teams in order to resolve commercial and contractual issues.
- You will manage escalations between the customer and Amdocs.
- You will negotiate agreements with 3rd party suppliers to augment Amdocs delivery teams and ensure contracts mirror Amdocs commitments to Customer.
- Overall 10 years total experience and of which 4 years’ experience working in and supporting a sales organization.
- At least 2 years of experience in Work Order drafting, commercial negotiation, preparing reports and tailoring communication as appropriate to audience.
- Strong customer facing, interpersonal relations.
- Strong business and industry knowledge.
- Project management experience.
- Experience in commercial negotiation and with contracts and other legal documents management.
- Experience in strategic planning and execution.
- Exceptional verbal and written communication and interpersonal skills.
- Law degree is an advantage.
- You will be the responsible for Master agreements and commercial relationship with the customer & clients and be part of the contracts and other legal documents management.
- You will work with Customer Governance organization to implement & monitor compliance.
- Your will negotiate contracts & agreement with 3rd party suppliers to augment delivery terms and ensure contracts mirror Amdocs commitments to customers & clients.
- Enjoy a competitive salary and a comprehensive benefits package, including health, dental, vision, and unlimited paid time off!