What are the responsibilities and job description for the Account Recruiting Manager position at Amergis Healthcare Staffing?
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
The Account Recruiting Manager is a specialized Recruiter role primarily responsible for saturating and expanding key assigned accounts. As a seasoned Recruiter, the Account Recruiting Manager is expected to provide fulfillment of quality candidates and exceptional service to all key assigned accounts.
The Account Recruiting Manager works directly with all recruiting and delivery resources, including customer support, to make sure that both the client’s hiring needs and the contract employees’ expectations are met. Account Recruiting Managers may serve as a single point of contact to maintain the relationship with and business needs of Maxim’s high volume clients. Account Recruiting Managers may also serve as Recruiter Leads.
The Account Recruiting Manager may be responsible for certain business development and management functions, which will vary by office and determined by the Business Development Manager. For instance, the Account Recruiting Manager is potentially responsible for directing performance of Recruiters, Client Coordinators, and Field Support team members depending on the demands of key active accounts and other local accounts throughout the office. Qualified Senior Recruiters are eligible for promotion to an Account Recruiting Manager position, depending on career interests and business needs.
Essential Duties and Responsibilities:
- Saturates and expands key assigned account(s) through fulfillment of quality candidates and exceptional customer service
- Provides regular contact to and develops and maintains relationships with assigned accounts to evaluate needs, performance, and business development opportunities
- Designs and executes recruitment strategies based on key accounts’ business needs and industry/competitive research to attract quality candidates
- Develops compensation design for active caregivers and field staff
- Manages the performance and development of Recruiters, Client Coordinators and Field Support team members, as applicable
- Develops and implements client and caregiver retention strategies
- Identifies challenges or breakdowns in the onboarding process internally and with key accounts and develops solutions that maintain applicable requirements, quality, and customer service
- Sources, screens, and hires caregivers to support key accounts, as needed
- Reports production and results to applicable leadership
- Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals and business development leads
- Utilizes various recruitment tools and methods to source and attract a unique, qualified candidate pool
- Matches candidate skillsets to client/patient needs by evaluating, screening and interviewing candidates
- Completes necessary reference checks to gain personal and in-depth knowledge of candidate background and experience
- Ensures candidate meets required standards of hire for Maxim and applicable contract(s)Negotiates salary, terms and conditions of employment with candidates
- Schedules active caregivers and field staff for initial placement and ongoing assignments
- Manages and disciplines, as needed, active caregivers and field staff while on assignment (non-clinical functions); assesses and investigates caregiver and field staff related problems and provide performance counseling, coaching and disciplinary actions when necessary
- Ensures client expectations are understood and met; addresses and resolves concerns relating to customer service or caregiver and field staff performance
- Documents candidate, caregiver, field staff, and client correspondence and activities within system of record
- Directs the on-call schedule for the assigned account(s); performs on-call as needed
- Develops understanding of procurement process and participates in the process as needed
- Functions as primary member of the interdisciplinary office team
- Performs other duties as assigned
Minimum Requirements:
- Undergraduate degree preferred in Business, Marketing, Management, Communications, Provider Relations, Healthcare Administration or RN Degree
- Two years combined experience in recruitment, customer service, and business development experience
- Must meet all federal, state, and local requirements
- Commitment to the Account Recruiting Manager role for a minimum of two years
- Demonstrated skillsets in leadership, development, and business acumen
Benefits:
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account , 401(k), 401(k) Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death and Dismemberment Insurance, Voluntary Life and Accidental Death and Dismemberment Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance, Pet Insurance, MilkStork, Transportation Benefit, Educational Assistance Program, College Partnership Program, Paid Time Off/Company Holidays
*Benefit eligibility is dependent on employment status.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This posting will close on April 6th 2025
Please note that this pay range represents a good faith estimate of the compensation that will be offered for this position based on the circumstances. The actual pay offered to a successful candidate will take into account a wide range of factors, including but not limited to location, experience, and other variable factors.
“Pursuant to the San Francisco Fair Chance Initiative, Amergis will consider for employment qualified applicants with arrest and conviction records”
Salary : $60,000
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