What are the responsibilities and job description for the Hospice INTAKE Coordinator position at Ameri Hospice Care Inc?
Job Summary
Ameri Hospice and Home Health Care is seeking an Intake Coordinator In the Porter Ranch location.
If you would prefer to work with an agency that honors and cares for its clinicians, with strong communications and teamwork this is your place.
Responsibilities
- Collaborates with nurse managers, directors, Team Support coordinators, Case Managers, physicians, discharge planners, and other referral sources for eligibility and appropriateness of home care or hospice services.
- Responds to all incoming referrals from eFax, Allscripts, Curaspan, Epic and any other referral sources and enters information into the system.
- Manages tracks and processes patient referral paperwork and documents in the EMR system and other systems as appropriate.
- Evaluates referrals for appropriateness to agency services or other community resources.
- Receives and documents verbal and/or written physician orders.
- Verifies, enters, and updates facility database with physician’s information. MD license, DEA, PECOS, NPI number, and address as required.
- Initiates the insurance verification process for Medicare eligibility for HH patients by using the DDE system. Follows up if DDE indicates a primary other than Medicare.
- Verifies insurance coverage, identifies diagnosis, requests Authorization for new referral.
- Represents agency services to the community.
- Updates and maintains the Department logs eg: Projection log tabs.
- Participates in quality improvement activities.
- Assists in maintaining and developing policy and procedures relating to the Care Management Team.
- Provides back up to the Care Management Team staff.
- Performs other duties as assigned consistent with skills and training and the goals and mission of the agency.
Skills
- Proficiency in medical terminology to communicate effectively with healthcare professionals and patients.
- Experience working in a medical office setting, demonstrating familiarity with administrative processes.
- Experience in Home Health and Hospice clinical setting preferred
- Knowledge of managed care approach to health care delivery.
- Good telephone interviewing assessment skills.
- Must be knowledgeable in agency services, requirements and governing regulations.
- Knowledge of community resources and requirements.
- Strong organizational skills with ability to work independently.
- Must have the ability to cross train into neighboring functions.
- Possesses strong customer services approach.
- Must have the ability to perform in a team environment.
- Current California drivers’ license and automobile insurance.
This position is essential for providing high-quality patient care and requires someone who is proactive, compassionate, and dedicated to improving the patient experience within the healthcare system.
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Expected hours: 40 per week
Medical Specialty:
- Hospice & Palliative Medicine
Schedule:
- Monday to Friday
Work Location: In person
Salary : $25 - $35
