What are the responsibilities and job description for the Service Advisor position at America's Car-Mart?
America's Car-Mart is seeking a dynamic and self-motivated Service Advisor to join our friendly team. If you have previous experience in automotive service, excellent customer service skills, and a passion for creating positive customer experiences, we want to hear from you. As a part of our team, you will have the opportunity to interact with diverse customers, showcase your creativity, and contribute to our success. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers!
Duties and Responsibilities:
- Determines need for repairs by road test, by use of mechanical testing devices, by questioning customer about vehicle's performance, or by visual inspection of vehicle.
- Estimates cost of repair and works within budget.
- Maintains a detailed repair log with costs of parts and labor for repaired vehicles.
- Reviews work tickets and turns in invoices to Office Manager to ensure payment in a timely manner.
- Directly supervise the mechanic.
- Shop for parts online or local vendors.
- Communicates repair issues with Manager and customers.
- Inspects new inventory vehicles.
- Compares shops to find the lowest repair costs, protects company interests.
- Other duties and responsibilities as assigned by your direct manager.
- Follow company policies and procedures and support company mission, vision, values, and standards of ethics.
- Daily attendance required to ensure all duties are completed in a timely fashion.
Benefits:
- Medical Plan
- Dental Plan
- Vision Plan
- Life Insurance Plan
- 401(K) with employer match
- Stock Purchase Plan
- Paid Time Off
- Career Path Opportunities for advancement
America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
If you are ready to embark on a rewarding career in automotive sales with a company that values its employees, apply now! Join America's Car-Mart and be a part of our success story.
Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable.
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