Online Thrift Shipping Coordinator - Birmingham

Are you ready to join an organization where you can make a difference in your local community? We are on a mission to grow our company to double its current size, and we need your help. America’s Thrift Stores is a private equity-owned, for-profit company that operates 23 stores in Alabama, Georgia, Louisiana, Mississippi, and Tennessee. We are proud to employ over 1,400 people across our locations, while supporting the local community providing affordable, quality products. We partner with specific charities within the states we operate.     The Online Thrift Shipping Coordinator is an essential part of our shipping and logistics workflow. This position supports the efforts of the operation by ensuring that orders are packed and shipped on time and according to guidelines.    Job Duties  •Responsible for coordinating all staff activities related to daily order fulfillment  •Ensure proper packing, labeling, and on-time delivery  •Packing slip printing, sorting, and staff assignments regarding warehouse locations to pick  •Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.  Prepare end of day reports and closeouts  •Provide detail-oriented customer service through accurate and efficient work  •Confer and correspond with sales and customer service to rectify customer problems, such as damages  •Provide training to new employees to ensure successful onboarding  •Work with department leaders to correct quality control issues to increase customer satisfaction  •Responsible for opening and closing the department and all requirements of these activities  •Use warehouse equipment, such as pallet jacks, to move product in, out, and within the warehouse  •Coordinate with Online Thrift Assistant Manager before closing the department for the day  •Make sure all packages are ready for pick up and that any paperwork needed by the shipping partner is prepared  •Maintain packing supply inventory and coordinate with the leadership team to reorder packing supplies as needed  •Protect the condition of all inventory items throughout the fulfillment process and abide by all Loss Prevention procedures  •Maintain and adhere to all agency policies and procedures  •Other duties as assigned  Skills & Qualifications •Self-motivated  •Action oriented   •Strong work ethic  •Demonstrated ability to simultaneously manage multiple activities at one time  •Capable of building and sustaining relationships with peers, management, and customers  •Excellent organizational skills  •Ability to be a reliable team member that is aware of the work needs of others  •Ability to meet daily goals with minimal supervision  •Ability to consistently exhibit a professional image and positive attitude  •Ability to continually provide feedback for process improvements  •Ability to be flexible and adapt to changing priorities   •2 years of experience in packing and shipping  •Previous work experiences in e-commerce or a retail environment, like eBay or Amazon, preferred   •Microsoft Office proficient preferred  •High school diploma, GED, or equivalent preferred

Salary : $16