Career Advisor / Trainer

Job Title: Career Advisor (Temp/Contract)
Location: Jamaica, Queens
Compensation: $25-26 hourly (based on 35/hr work week)
Schedule: Monday-Friday either 8:30-4:30pm or 9-5pm per coverage needs, in-office

Purpose: A socially conscious company is seeking a staff member to serve as a Career Advisor with occasional responsibilities as a Job Readiness Trainer. The day-to-day of this position will focus on providing employment case management for a caseload of individuals receiving public assistance benefits. Approximately one day a week (20% of the role), this position will also facilitate job readiness workshops on a variety of employment-related topics to help participants practice and gain work-related skills.

Duties and Responsibilities

Career Advising (80%)

• Conduct intake, eligibility screening, and job readiness assessments with participants
• Oversee barrier removal before and after job placement, ensuring the participant has the resources and support they need to obtain and retain employment (i.e. housing, clothing, healthcare, childcare, etc.)
• Develop individualized employment service plans for participants
• Regularly meet with participants in-person or over phone/video to ensure program participants are continually progressing towards their professional, personal, and academic goals
• Provide individualized support to clients during their job search efforts, higher education applications, personal and career assessments, and exam preparation
• Maintain detailed case notes, update attendance logs, submit weekly reports, and other administrative tasks on a timely basis
• Refer clients to vocational trainings, technical skills classes, and other certification programs

Job Readiness Training (20%)

• Design and deliver engaging workforce development and job readiness workshops/trainings for adult learners
• Prepare lesson plans, develop curriculum, create presentations, and brainstorm new topics that provide job seekers with the skills to make informed choices in their professional, personal, and academic lives
• Collaborate with the Case Manager and Sales Team to tailor educational offerings to client needs and interests
• Provide support to clients with their job search efforts, higher education applications, personal and career assessments, and exam preparation as needed
• Facilitate feedback surveys and consult with program staff about client progress
• Maintain class enrollments, update daily attendance logs, and submit weekly reports
• Utilize classroom management skills to provide a positive learning experience for all participants

Desired Qualifications

• Minimum of 4-year degree, relevant experience and/or advanced studies in social services a plus
• One to three (1-3) years of experience working with clients/participants in a workforce development, social services, or community-based context
• Experience with teaching or training a plus
• Experience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness
• Experience with Motivational Interviewing, Trauma-Informed, and/or Two-Generational methods a definite plus
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook)
• Familiarity with Salesforce, Microsoft Teams, and/or SharePoint preferred
• Understanding of workforce development, employment services, and adult education a definite plus
• Strong communication skills, professional demeanor, sound judgment, and strong organizational skills

Benefits

• This position will be onboarded via staffing agency and will receive sick time accrual and option for medical insurance coverage