What are the responsibilities and job description for the Administrator, AACU Payments Products Management and Risk - Fraud position at American Airlines?
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
This job is a member of the Payments and Digital Strategy team within the American Airlines Federal Credit Union. The role is responsible for providing administrative support for fraud investigations for American Airlines Credit Union members.
What you'll do
- Research, collect and analyze data pertinent to various types of transactional fraud cases including cards, checks & other payment methods
- Communicate methods to avoid being the victim of fraud
- Assist the Operations Department Fraud Analyst by acting as liaison to law enforcement authorities to provide information to assist in subsequent investigation, prosecution and restitution
- Interface with members, management and non-management personnel of the credit union which includes heavy phone communication with members
- Maintain a working relationship with the Legal Department fraud analyst to determine fraud trends and provide helpful information for investigations regarding fraud against AACU
- Provide insight into policy and procedure changes / updates that could reduce or mitigate fraud
- Perform other duties as assigned
- The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his / her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
Preferred Qualifications- Education & Prior Job Experience
Skills, Licenses & Certifications
What you'll get
Feel free to take advantage of all that American Airlines has to offer :
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
